3 chambres, 2 bains, 8 personnes
Gérant immobilier / professionnel
Salle(s) de bain
Soirées/évènements non autorisés
Adaptée aux enfants
Âge minimum du vacancier principal:25
Les réservations annulées ne seront pas remboursées.
Great location. Felt right at home
This place was wonderful. Highly recommended. Plenty of room for 3 teenagers and parents. The only thing we wished was that the grill was open more. But it was off season, so there hours were different. Perfect spring weather for us northerners. Would book again for sure.
Beautiful location on the beach and gorgeous furniture overshadowed by poor maintenance
I spend 2 weeks in August with my family. Needless to say Cinnamon beach is breathtaking - long beach with very convenient beach access and hardly any people given the community is gated, pleasant water and little previous things you can on the beach from shell picking to seeing little turtle throttle back in the water, pelicans fishing and simple walking with water hugging your feet. Settlement is very nice with all the needed infrastructure like swimming pools (2), little grill, great access to all properties. Now the condo itself. Great layout typical for beach properties, gorgeous furnishing (dated, but in good shape), but the maintenance of the place was far below expectations:
- screens on the balcony were not fully functional or torn and doors were not locking, whcih is why there were sticks to make is secure for the night
- place was not even cleaned when we arrived - linens were changed, but there was lumps of old dust everywhere from cabinets, to drawers, to under the furniture, smeared something on the walls, dated and looking filthy carpets
- insect infestation - as much as the pest control guy we had to call tried to convince us those were water bugs, maybe, but it is unpleasant that the place was not processed to keep those away and these creatures are disgusting and crawl everywhere from bed linen to kitchen to living room - if cleaned and sprayed they should be able to stay away
- TVs were not working in all the room, but master bedroom - I do not care previous visitors got if off channel - there were not instructions either how to get it back on the right channel, so we waited for 48 h for a maintenance person to come and set it all up
- finally, the closet door in one of the guest bedrooms was broken, just yanked out of the railing and I could not fix it - I called, I wrote through the fancy application of the rental company - no reaction - so it was neither fixed, not usable
In short, vacation would have been blissful, would the place just be better maintained for the price we paid. But the location and beach are still worth the visit!
Your comments are very important to us and we appreciate you taking the time to share your opinions with us. This is how we can improve the overall guest experience. Our Maintenance team works hard to keep the property guest ready but if there was something that seemed amiss, we apologize. We have high standards to what our guests have come to expect and what our team delivers and it seems we have missed the ball on this one. Fully committed to making sure that all these issues are handled properly and addressed, we will review each of your comments and concerns thoroughly to see what new procedures and processes can be implemented going forth. Again, we thank you for your comments and your patience as we tried to get the issues rectified for you. Still understanding your frustrations and discontent, it is our wish to be able to make things right for you. We hope to have the opportunity to host you in the future so we may show you that 5-Star experience.
Great oasis right on the beach.
We enjoyed our time in this condo. There wasn't much wrong with it. The vertical blinds need some attention, and there are no curtains on the windows to keep out the light, but that's a fairly minor complaint given all the positives. The entire resort was gorgeous and well-maintained. The beach access was right next to this particular condo. We enjoyed dining outside and listening to the waves crash.
The kitchen furnishing were adequate, but the ice-maker did not work in the refrigerator. Maintenance was quick to fix the master shower that was not consistently getting hot water.
The two pools were well-maintained, but, in July, too warm for it to actually be refreshing.
We will definitely return to Ocean Hammock, and likely through this rental management company because they really were great to work with.
We stayed at this beautiful condo with our family of 6. It is very spacious and very clean. The beach is beautiful.
A few things with the condo I was unhappy about is we could never get the internet to work. I called but never received a call back. I have rented several times from vrbo from the actual owners. This is a company so I'm not sure how call backs work.
A few of the bridges were out to walk to the beach from the hotel. Totally not companies fault - but a nice heads up would have been nice.
Also when booking this rental be aware you are 30-45 minutes away from attraction like cities.
This is a beautiful condo and community overall.
This place was absolutely picture perfect. We enjoyed this unit especially. Very clean and spacious. There were seven of us and I never once felt crowded, large rooms, kitchen, dining, even the balcony was very roomy. It was right on the beach , very easy access to the pool and beach area. Even if it rained there was a parking garage that was right there so you didn't wet at all. This beach is very private from all the hype of typical Florida and tourism. It's a very safe gated and security monitored place.
There is even a very large quiet pool that my in laws raved about. They didn't have to worry with small children jumping and splashing on them, since the are elderly. They were able to enjoy and feel safe and secure this entire trip here. It was relaxing and exciting for my teens as well. We took a short drive to tour St Augustine with them. The beach had plenty of wildlife from dolphins, sea turtles, stingrays, jelly fish. My son and husband were able to enjoy fishing right off shore here with out worry about hundreds of people getting in the way. The pool provides drinks, and food serviced right to you even beachside throughout the day, or your unit is so close just head back to it and enjoy cooking for yourself. We took advantage of both. All resteraunts are with in 5 miles driving distance. We enjoyed eating at Hooligans, Carrabaes, Outback Steakhouse, and Salt Life. All the food was over expected experiences. Everything was perfectly cooked from the fish, chicken steak and even Sushi. I really enjoyed this vacation the most!