Location is perfect and apartment size was great for a family of 4. Main bed is very uncomfortable which is not ideal after a day on the slopes. Getting access to WIFI was not easy either Despite this we would come back
Disappointed with the property for a number of reasons given price paid:
Linens and towels not included, this should be included as standard and beds should be made ready for our arrival.
Cleaning on departure not included, this should be included as standard.
Insufficient household items for a week long trip for 4 guests I.e. 2 bin bags provided, 2 toilet roll, no tea towels.
Check in process - office is 20+ minute walk to other side of town from apartment. After travelling to result from abroad with luggage this is not ok. Keys should be available at the apartment. On check in staff were difficult to get in contact with the clarify process for checking in, which was not made clear to us prior to check in.
No WiFi in apartment, this should be provided as standard.
Essentially the high price paid didnât even cover the basic.