Gérant immobilier / professionnel
Val - OceanDriveVR14
Salle(s) de bain
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:21
Les réservations annulées ne seront pas remboursées.
Apesar de ter tido problemas com chave/portao de entrada diversas vezes, o apartamento é ótimo. Rob&Val sempre muito atenciosos, piscina excelente, amplos banheiro, quarto e sala.
So so room, but great location
Room was OK, as advertised, no view except of a half dozen air conditioning units on the roof next-door. Location great right on Ocean Avenue . Rooftop pool was awesome, incredible views very friendly staff. It was a little funky, you had to take the elevator down, walk around the other side the building and take an elevator up to get to the pool but no big deal it was still convenient
Congress Needs Some Improvements
This was my second stay at Congress and I was disappointed. The elevator was not working the whole stay and we had to walk up and down three flights of stairs. Also,you have to leave a deposit for over used beach towels. I most likely will not stay there again. Besides that the staff was friendly.
The location was perfect for all the fun and excitement. The only issue was that when you wanted to relax and get a break from the heat, the bed was really really really uncomfortable!
RIP OFF Artists, FAKE pics, NO Oceanview
RIP OFF Artists! NO pool on roof and NO ocean view! Final cost becomes almost triple price - you get another bill just prior to your arrival date when everything else is booked up already! Cigarette butts on window sills from prior guests, dirty dishes in dishwasher. Pool is two buildings over and there’s no bar (as advertised) & no toilets so everyone just pees in the pool. No comfy chairs like the picture! No towels. Noise through the wall, entire normal conversations in detail can be heard (ad says quiet, HA!). The building is oceanfront but the room is absolutely NOT. The area is a gang territory and extremely dangerous. In one day there were 72 arrests & a stolen cop car driven onto the beach. Broken curtain allowing the adjacent building's balcony of people to see directly into the bedroom, no privacy. The actual room view is of gigantic loud air conditioning units atop a smaller building along with hotel balconies of people directly staring in at you from their balconies just beyond that. Not fun with a broken curtain in the bedroom. No return calls, No return emails from Val or Rob about these issues. If there’s any event the streets are blocked off for miles, you have to haul your own luggage minimum 1 mile to the site from a taxi or uber. No bell men late, often no security guard. Strangers hanging out near elevator day and night. Finally got Rob on the phone after FOUR days and he simply DEFENDED HIMSELF and his INVOICES. Their sister Kim showed up once to fix the curtain but when she left it was STILL BROKEN. The phone was broken as well, no fixing that either. Rob defended his later UPCHARGE of the SELLING price advertised by saying “well it’s a holiday weekend" so he decided to change the rate! Then BE HONEST and LIST it as such! NO SUBSEQUENT EXHORBITANT BILLS when the town is already sold out! Get some REAL PHOTOS and TRUE descriptions of the room and view! LIARS! The front desk people (also two buildings over) refused to help me with any requests however simple. I give it one star for having a bed, bath & kitchen despite prior guest's cigarette butts and dirty dishes upon arrival. Of course they charged me a cleaning fee too!! ENTIRELY MISREPRESENTED details in listing. Gigantic invoices come your way just prior to your trip!
For the actual money paid you can stay ELSEWHERE and feel Safe! Read the Homeaway New Zealand reviewers of this same property, you'll see similar experiences.
We are sorry to hear about a bad experience from one of our travelers. We try to exceed all expectations and mitigate any inconvenience that may arise. The reservation was made and fully confirmed two months in advance for Memorial Weekend, one of the busiest holidays of the year. Our pricing is actually one of the very best. We're sorry to hear that South Beach did not meet the traveler's expectations. They also asked for some money back in lieu of a bad review. Unfortunately we have very good reviews and we do not participate in bad ethics when travelers extort us for money in lieu of a review. It is regrettable and sad to be writing so much non-sense just to be overly spiteful. Our team works very hard, and we stand by the service we provide. We again strive for excellence and want all of our travelers to have an excellent stay in our unit. Kind Regards Rob & Val
Idéalement situé sur Ocean Drive. Pas de voiture nécessaire. À distance de marche de toutes les attractions. En face de Lumnus Park et la plage