Les points forts : Communication, emplacement, exactitude de lâannonce
Simple improvement to arrival instructions needed: we did not easily find our late arrival key location as there are _two_ wooden boards near the entrance (the important one was blocked by smokers / other guests as we arrived)insufficient cleaning materials, no soap in the washing facilities. - not enough dishwasher tabletsit would be simple to clear a track to enable skiing back to the building, but instead there was a huge pile of ice rubble to navigate, or an icy carpark to cross.Drains / sewers smelt bad - like there is a systemic problem with the building