John & Sharon Crawford
- Dernière mise à jour du calendrier :
- 2 déc. 2018
Salle(s) de bain
Type de destination
Salle à manger
Equipements de loisirs
Piscine / Spa
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%.
Excellent ski apartment conveniently located for the town and the slopes. Ideal for 4 people, 'tight' for 6. Very warm & cosy and John & Sharon have added some useful touches such as a ski boot tray, a slow cooker, an 'english' kettle and toaster, plenty of cutlery & crockery, a hoover, a DVD player, cleaning materials and spare light bulbs, good storage. Great view from the small balcony. John & Sharon are very friendly / excellent customer service. We have already rebooked for 2019!".
Thank you very much for your review. We appreciate your comments and look forward to having you back for 2 weeks next year!
Super Location, Great Apartment
Had a fantastic stay, the apartment is a good size for 4 and as there were only 3 of us we had loads of room, being on the ground floor and close to the ski locker was a bonus. The owners were superb at supplying all the required information for arrival etc. and very easy to deal with. The location is spot on and still able to ski out in April, with only a very short walk to get back. Facilities in the apartment are excellent with all the cooking equipment and utensils you could possibly require. Only possible negative was we ran out of hot water on a couple of occasions, but that was really down to us, not many hot water tanks can accommodate 3 long showers one after the other! Would recommend to friends and family and hopefully will return again in the future.
We were delighted to hear that you enjoyed your stay in our apartment and look forward to welcoming you back in the future.
We are pleased that you found us easy to deal with and that all went well with your booking. Thank you very much for your comments. They are much appreciated.
Great apartment in the perfect location
This is the second time that I've stayed at this great apartment and I only have positive things to say. The location is perfect, in the centre of town but still very quiet. It is truly ski in/out for all those that are not complete beginners. For those that enjoy a few après ski drinks up at the Folie, you can pretty much ski straight back to your door - perfect!
The kitchen is well equipped at the place is surprisingly spacious. John and Sharon are easy to contact and a great help throughout. I cannot recommend this place enough!
We very much appreciate your comments and hope to see you back at the apartment again in the future.
Well designed, clean and comfortable.
A very nice apartment, ideally designed and situated, just as described on the website and definately ski in / ski out. There was ample storage space and all necessary mod cons. Having previously been very disappointed by an apartment in Val Thorens, we were impressed by the high standard of maintainance and cleanliness.
John and Sharon were very easy to deal with and gave us loads of useful information about the area.
I would certainly recommend this apartment to any of my friends who were planning a trip to the French Alps.
We appreciate your comments and are very pleased that you found everything to be in order with the apartment and found us easy to deal with. We are pleased that the information on the area was useful and it is also great news that you would recommend the apartment to friends! Thank you for taking the time to submit a review.
The accommodation is more suited to four guests not six if you want to be reasonably comfortable. The sofa bed is positioned in such a way that moving from the bedroom to the main area is very difficult, making late night trips to the toilet almost impossible. It is a very small apartment so I guess you get what you pay for. It's on the ground floor so there can be noise late at night from other guests. Hot water is rare even when only two guests showering, one night we had no hot water at all! And I had to chase the security deposit refund which was late in being paid back. Positives, clean and well maintained, great position in the town, easy access to slopes, nearby restaurants and shops. Beware that on arrival the trek to the key holder involves an escalator and stairs, neither of which are easy with luggage, so send one person and leave everyone else with the bags! Would have booked again if smaller group, but the security deposit issue means we will look elsewhere next time.
We always appreciate the time that guests take to review the apartment and on this occasion are pleased with the positive comments provided about the condition and upkeep of the apartment and its location - not least as the guest has advised us that he would book the apartment again but for the problem he encountered regarding the security deposit.
We are however disappointed to hear that the guest was unhappy with the apartment size, particularly as this is the first complaint that we have had about its size in 6 years of renting. The size of the apartment (23 square metres) is clearly specified on the websites and in our booking documentation.
The walk to collect the keys takes approximately 3 minutes from the apartment door (or 2 minutes from the coach drop off point) and is a dsitance of less than 200 metres. As the reviewer points out, there is no need to carry luggage when you go to collect the keys. After the (short) escalator, the keys can be collected after negotiating a flight of 6 steps.
Unfortunately we were abroad on holiday ourselves (without e-mail access) and did return the security deposit late - which we explained to the guest and apologised for when we spoke on the telephone. While we always appreciate personal feedback it is also disappointing that there was no mention of any other complaints when we spoke.
The apartment contains its own hot water tank and (prior to this report and also afterwards) we have not been made aware of it failing to produce any hot water, or for there being only enough hot water for two showers. We will of course look into that now that we are aware of it.
It appears that the guest has been unfortunate with noise (as this is not usually an issue), as the apartment is in a quiet spot with no external passing pedestrians (or traffic).
We are a couple that rents out or holiday home and, as regular travellers ourselves, we try to offer a booking experience that surpasses what we have encountered in booking similar properties in France ourselves. We are always available at the end of the phone and are happy to assist guests in any way we can.
Great location. Would definitely book this again.
This apartment was perfect for our party of 3. Sharon and John were extremely helpful and provided all the information we needed with regards the resort, property, transfers etc. The apartment was clean and well maintained, and the managers within the resort were easily available if we encountered any problems.
We had a lovely christmas dinner in Les Petit Ferme. Our 11 yr old loved the sports centre where he played table tennis, basketball and went trampolining on the days when it was difficult to ski (or when he still had energy to burn in the evenings!). The Shamrock Irish bar was a great place for apres ski, offering wi fi, good music, relaxed atmosphere, and board games such as draughts and ludo. Perfect for all of us!
Val Thorens is a great resort, and this apartment is in an ideal location for the slopes but also for everything else Val Thorens has to offer.
Whilst the apartment could sleep 6, it may be a squeeze, but I would expect this of any apartment in the French Alps in such a great location within this price range.
Thank you Sharon and John, we had a fantastic holiday.
Thank you very much for your review. We are very pleased that you had a great time in Val Thorens and enjoyed your stay in our apartment. We are particularly pleased that you enjoyed the DVD selection (that you mentioned in your separate e-mail to us) and that the apartment/resort information that we provided to you was useful. We are always glad to help.
Informations supplémentaires sur les tarifs de location
We will reimburse you 50% of the booking fee charged by this website (none of which is passed on to us). The reimbursement will be made via Paypal or bank transfer within 14 days of you vacating the apartment.