Las Palomas Phase I Topaz 106 Unité exceptionnelle 1CH 1SB vue océan

Hola Susan , Thank you for your wonderful review! We're honored that you chose to stay at Topaz 106 again. It means so much to us to have returning guests, and we're delighted to hear that you continue to enjoy the location and find the condo comfortable. We truly appreciate your loyalty and look forward to welcoming you back for your third stay in the future!

Thank you for your review! We’re happy you enjoyed your stay and look forward to hosting you again.

Thank you! We’re glad you enjoyed the condo and its location. We appreciate your feedback regarding the bed and will look into it.

Thank you for sharing your feedback! We’re so glad to hear you had an amazing stay. We appreciate your note about the beds, we’ll certainly take that into consideration as we continue to make improvements. We hope to welcome you back again soon!

Thank you so much for your kind words! We're happy to hear you found the place clean and had a wonderful stay. We appreciate your feedback about the bed and will look into options to make it more comfortable for future guests. Hope to welcome you back again soon!

Thank you so much for your review! We’re glad you and your son enjoyed your stay and that everything met your expectations. We truly appreciate your feedback, and we’re happy the issue was resolved promptly. We’d love to welcome you back anytime!

Hello Roger, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the many improvements at Las Palomas, including the renovated pool, updated gym, and refreshed landscaping. We also appreciate your suggestion about adding TV screens at the pool bar for major sporting events. Regarding the security deposit, we understand that unexpected charges can be frustrating. However, the refundable security deposit and the 3% credit card processing fee are both outlined in the lease agreement that is sent by email when the reservation is confirmed and must be acknowledged prior to check-in. We apologize if this information was overlooked and will continue looking for ways to make these details as clear as possible for our guests. Thank you again for your feedback. We appreciate your comments and hope to have the opportunity to welcome you back for another great stay. Best regards, Casago Reservations

Hello
Riley, Were so happy to hear you had a great experience at Las Palomas, your review made our day !! our whole team works very hard to keep our guess happy, but we can only do it thanks to amazing guests like you.
Thank again, and we hope to see you again soon

Hello Corina, Thank you for taking the time to share your feedback with us. We truly regret the frustration you experienced during your booking process and your stay. Regarding the payment situation through Affirm and VRBO, we do want to kindly clarify that we did make several attempts to assist and requested additional information from your end in order to better understand and resolve the issue. We had also mentioned that we had supporting documentation regarding the payment process, however, the necessary information was not provided to us until you were finally able to speak directly with VRBO. At that point, VRBO confirmed the same information we had initially communicated regarding the payment. We sincerely apologize that the process felt stressful and confusing, as that is never the experience we want our guests to have. We also appreciate your comments regarding the mattress comfort, lack of mirrors, and charging areas in the unit. Feedback like yours is extremely valuable, and we will be sharing these concerns with the property owner for review and possible improvements. We truly appreciate your stay and hope we may have the opportunity to provide you with a smoother experience in the future. Best Regards,

Hello Irma, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Best regards