Belle Lakeside Camp sur Upper Saranac Lake

We appreciate your feedback. We strive to provide every guest with the best experience possible, and this information is helpful. Dirty dishes are unacceptable. Prior guests may have returned them to the cupboard in that condition and the housekeepers were unaware of it. Our housekeepers will be advised to inspect dishes as well as pots and pans at each turnover. As for the heating, had you contacted us, we would have sent someone out immediately to address it. Mattresses are a matter of personal preference. We can only hope the majority of guests find our quality mattresses comfortable. We wish you fond memories of your stay.

Many families enjoy their stay at Lakeside Pines to such an extent that they come back year after year. In fact, they make their reservations in August of the previous summer to ensure they get the weeks they want. And many of these lovely people bring up to two dogs. So it saddened us to receive this vindictive review. In response, we note that these renters led us to believe that they were bringing two well-behaved dogs when they actually brought three, large undisciplined ones that were allowed to roam around our tranquil cove. Our neighbors are situated well away from our camp with plenty of privacy screening between us. On the other side of our camp, we have acres of state land for dogs to play and explore. Our own two dogs love it here. If you've ever rented on a lake, you know that voices carry over water. Everyone is entitled to have a good time .As for mattresses, we have spared no expense. We find them to be comfortable, but understand that preference varies among individuals. Finally, we hope you will consider Lakeside Pines for your next Adirondack vacation. It's a great place and we're confident you won't be disappointed