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2/10 Horrible
Jill P., Laguna Niguel
23 sept. 2016
Fire Hazard, Bugs and Smells
We stayed one night and had to find another place because the property was a fire hazard. We turned the lights on and the circuit panel blew causing the wall to blacken and get very hot. Further investigation with the property manager revealed that there were no circuit breakers and the owners were not going to correct the issue. The guest house had spiders and fireants in the bedding and my 3 daughters refused to stay there and the refrigerator smelled of fish so bad that the smell was pervasive not only in the kitchen but in the family room. For safety reasons we had to leave and the owner refused to refund me my money back. She stated it was non-refundable which is ridiculous when she couldn't provide what I paid for. I have disputed the charges with my credit card company and am awaiting resolution. Renters beware.