6/10 Satisfaisant
Linda S.
31 mars 2024
Les points faibles : Arrivée et communication
No concierge service. Never again
The host had not signed us in. After getting up at 2:00a to get my flight and travel all day to Hacienda Pinilla to arrive at 9:30p we were not registered and could not get through the gate to the resort. It was horrible and disappointing. The maid comes at 7:00a we asked her to come at 8:00 a. She was gone by 10a. She finished the dishes and cleaned up the kitchen , swished the toilets and mopped the floors. Other than that nothing. The house was extremely dusty. The windows are very sneers and not clean. Mirrors too. The hammocks in photo of home are broken. The cooler , beach chairs and hammocks are locked in the garage. We left boogie boards. The grand children want them left available others to use, not locked up.best to rent a home where there is a local to take care of things. One of the air conditioning units was creating a huge puddle and had to be fixed. The plant beds in the showers had used soap, a floss pick and many dead leaves. Unattractive and not necessary. Would not rent again.
Linda S.
Séjour de 10 nuits en mars 2024