Au centre de Munich - 6 grandes chambres au calme, 2 pièces.-Apt., WiFi, TG.

Dear Guest, I am very sorry that this small mishap has occurred. Of course we want our guests to feel comfortable and safe in our apartment. Thank you for the suggestion. We will immediately provide rubber mats for our guests.

Dear Joni, I would like to sincerely apologize for the problems you have had. Unfortunately, someone had broken a key in the front door lock and part of the key was still in the lock. You were the first to let me know. As I wasn't expecting any guests that night, I turned off the automatic door opener at 8pm. When I received your message at 11 p.m., I activated the automatic door opener immediately and you were able to enter the house without any problems. The door opener was on from 8 o'clock in the morning until 4 o'clock at night. Unfortunately, when you left at 7.30 a.m., you had forgotten a bag in the apartment and had to go back inside. After I received your text message, I immediately activated the door opener and you were able to enter the house again. The lock was of course repaired immediately by the property management and there are no problems at check-in. I am very, very sorry that you had these problems and I would like to apologize again. I am glad that you still liked the apartment very much and thank you for your visit to Munich and our apartment.