6/10 Satisfaisant
mel f.
26 mars 2023
Les points forts : Communication et exactitude de lâannonce
Our stay at Retiro Bavaro 1 January 13 to March17 2023
The apt. Was as advertised and clean although both bathrooms could use an update and a new mattress for the king size bed as it was lumpy and squeaked. Also there was a problem with the blind in the main bedroom which never got fixed while we were there. The pool area and grounds were well kept but there was a continuous problem with a shortage of lounge chairs at the pool. There are only 2 for the whole complex to use. The problems that destroyed our vacation were due to the complex and continuous renovations of the unit above us which included removal and replacement of the tile floor and retrofit of the bathrooms which caused water leaks in our bathrooms on 3 occasions. The upstairs renovations were still going on when we left. During these renovations the apartment below us also started renovations to extend their balcony. As well the resort behind took 2 weeks to cut and weld steel tubing to make gates for the area behind our apartment. Needless to say the noise was excessive and made staying in the apartment almost impossible for nearly 2 months. The noise was enough to cause other guests to abandon thei rentals and leave. We made many complaints to no avail as it just didn't stop.
mel f.
Séjour de 63 nuits en janvier 2023
