The place was nice, clean and exactly as shown within pictures. However, the bed within the master bedroom is an old spring mattress that dips within the middle and you could feel the springs in your back. Our backs were killing us, so much so we decided to try to sleep on the sofa bed which was even worse. All the beds are old spring mattresses and desperately need to be replaced. The tubs are small and the shower heads could be updated. More hangers would have been helpful within the closet.
Upon check in it took us 1 hour exactly to get an elevator to try to make it up to the room, not exaggerating! Every day/night It was completely impossible to get an elevator. There are thousands of rooms at this resort and ONLY 7 elevators total. This was a Massive complaint amongst many guest, myself included. Personally, had I’d known it was this bad I would have Never stayed here, Period!
Additionally, another sofa in the living room would have been ideal as their was no room for a family of 4 to relax after an exhausting day.
Do yourself a favor the night before you leave go down to pack your car at about 10:00 - 10:30pm because come the morning of and you will not be able to get an elevator to make it out on time. Also, we thought the resort would have a cart in order for you to place your luggage on to make it to the room, they do NOT!! However, within the condo she does have a massive beach stroller which was a complete lifesaver with our luggage/groceries, etc.