Studio, Studio + lit (s) convertible (s), 1 salle de bain, (2-4 personnes)
Particulier / consommateur
Miller & Laura Lewis
Salle(s) de bain
Type de destination
Salle à manger
Équipements de loisirs
Piscine / Spa
Soirées/évènements non autorisés
Adaptée aux enfants
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %.
The heat did not work in the unit [and winter temps were in single digits]; we reported the issue to the Westin front desk several times but they would not help as apparently all repairs must go through the owner. We did not have access to owner contact details at the time nor were they posted anywhere in the unit. As a result, we slept in our winter coats hats and gloves, and spent as much time in the Westin lobby instead of the unit. It was a very disappointing and expensive weekend.
We greatly regret that you did not reach out to us during your stay to notify us that you were having issues with the thermostat.. Our contact information is always available in our unit, as well as via vrbo, and the Westin front desk can reach out to us as well. I'm very sorry that you waited to reach out to us until you returned home as the issue was fixed immediately upon notification and you would have had a lovely stay!
Awesome property, couldn't ask for anything more. Gondola to one part of the hill or 3 different ways to get to Beaver Creek base. Restaurants on site and plenty of ways to relax while listening to daily live music. The cookies at 4pm d don't hurt. Definitely booking another trip to stay at the Westin.
We were a family of 3 + a small dog. We all really enjoyed our stay. The customer service was amazing - a huge shoutout to the valet team who were all super friendly and had a wealth of information about the area. They even gave us an umbrella when we decided to take a walk to grab pizza one afternoon.
The spa/fitness facilities are amazing. Sitting in the hot tub while it was snowing was really one of the highlights of our trip. We also really enjoyed the lobby, which always had the fireplace on and was a great place to unwind after a long day.
We look forward to coming back again soon!
Family trip to the mountains
We came to Colorado for a wedding and extended our trip to Avon. We had a wonderful time. My children loved the pool and all the amenities that the hotel offered. The location was great, service was superior and staff very warm and friendly. Great location with easy access to everything in the area. This has been one of the best vacations we’ve ever been on. We will definitely come back!
Outstanding property. Accommodation just as described. Resort is pet friendly too which was great. Customer service was perfect and Laura was perfect in helping out and answering questions. Westin was so close to everything. Loved the pool and hot tubs and sitting by firepits at night. Studio plus was so well stocked with great supplies. Only regret is we couldn't stay longer. Would book this room again without hesitation.