Particulier / consommateur
Salle(s) de bain
Salle à manger
Équipements de loisirs
Piscine / Spa
Adaptée aux enfants - children welcomechildren welcome
Soirées/évènements non autorisés
Non-fumeurs - non smoking onlynon smoking only
Occupants maximums: 10
Veuillez demander au propriétaire ou vérifier leur contrat de location lors de la réservation.
Nice stay, but needs a deep clean
Key Colony is a great community. We enjoyed walking each day, and the sunsets each evening. The house is beautiful and was clean on the surface. However, the kitchen drawers were dirty, the bathroom drawers had hair in them, there was a dirty electric toothbrush holder in a cabinet, years of grime in corner of one the showers, the tile floors need professional cleaning, and it was quite dusty. I asked if there was a hair dryer prior to arrival and was told yes, but there was not. It should also be noted the pool is shaded by noon. If you have older people this house is not ideal, as three of the rooms are up two flight of stairs from the ground level. The beds are very comfortable. If this house gets a deep clean, I would recommend if you don’t mind the shady pool.
Thank you for your review! We are pleased you enjoyed your stay and we agree, this is a lovely home and Key Colony is a premier community. We are however, disappointed to learn, in your review, you did not find the house clean to your satisfaction. We instruct all guests at check-in to contact us immediately up arrival if anything, including cleaning, does not meet their expectations. A phone call to our office would have resulted in the cleaning crew being sent promptly to the home for a recleaning.
We agree, this home being multi-levels would not be ideal for anyone who find stairs a challenge. We do offer a wide variety of homes many of which are ground level to accommodate guests with limited mobility. Thank you for staying with us and come again soon!
Great neighborhood, location, and amenities.
Pros: very nice area and lovely house. It was very spacious. The pool area was great and paying for heat in the pool during a cool week made it great for the kids. The kitchen had everything we needed to cook for 10. The beds were very comfortable. We used the outdoor grill several times and enjoyed the outdoor seating and table.
Cons: the white brocade dining chairs and white living room furniture was a little dingy. Poor choice of color for a rental unit. The request to wash all the towels and linens except for 3 loads in a five bedroom house prior to 10 am checkout is unreasonable. The dryer was very slow and made it impossible to get everything dry. Finally, the house is at the end of the canal which was full of sea grass. Don’t know how you would get a boat in there.
Overall it was just great. Lots of pool toys and floats for the kids. Great sliding doors everywhere to let in lots of air and light. Good WiFi and sound system in pool area. We would come here again.
Thank you for your review! We are glad to hear you enjoyed the house and its amenities. We agree, it is a lovely house. We do ask all guests to start a load or two of laundry to help the cleaning crew ensure the house is turned in a timely manner for the next guests. Also, there are times of the year when the wind will blow seagrass to the end of the canals throughout the islands and very quickly the wind will change and blow it away again. It is a small price to pay for the beauty of the Keys. We are always pleased to know guests enjoyed their stay. Please come again soon!
Great house. Fantastic location. More outdoor furniture needed on upper balconies
Great trim tread around dock
Nice location, few minor issues
The property is a good location for Marathon. There were a few things that needed mechanical attention, nothing major. Biggest complaint is that we had to do laundry prior to departure. We have used VRBO many times never had this issue.
Thank you for your review of our property! Please note, guests agree to the departure procedures in the rental agreement at the point of booking, which includes starting laundry. This ensures the home is ready in a timely manner for the new guests coming in. We are sorry if you were surprised by this but we always inform renters upfront in the Rental Agreement. Thank you for staying with us and please come again.
Good location, spacious.
Great location. Enjoyed pool and hot tub. Agent very responsive when we had a couple of minor issues. Wished the lift was available to move heavy suitcases though!