Villa 4 chambres avec vue panoramique sur mer et piscine – Île Malolo Lailai

Bula Pam! Thank you so much for the fantastic 10/10 review. ​I'm thrilled to hear you had such an amazing stay and enjoyed the house, pool, and views! I'll be sure to pass along your kind words to Neilsh, Preeti, and their daughter—they take wonderful care of our guests and our property, so hearing how well they looked after you means a lot. ​We’d love to welcome you back anytime you're ready for another getaway. ​Vinaka vakalevu!

Thank you so much for the wonderful review, Kylie! We loved host you and are thrilled that you enjoyed the home and those incredible views. You're welcome back anytime!

Hi Greig, Thank you so much for taking the time to share your review! We're thrilled to hear you enjoyed the spectacular point views, the pool, and the service from Nilesh and his wife. We appreciate your honest feedback regarding the kitchen equipment and maintenance. Interestingly enough, we had already identified those kitchen appliances as needing an upgrade and replaced them shortly before your review went live. The house is officially back in top form! Thank you again for staying with us, and we would love to welcome you back anytime.

"We are deeply disappointed by this review, which is a clear attempt to use a 2/10 rating as a retaliatory tool after being held accountable for unprecedented property abuse. While you booked for 8 guests, you hosted a local reunion with over 30 people. Despite my personal phone call on day one where you assured me you would be respectful, the house was left in a condition our manager has never seen in years of service. Extensive Damage: Your group caused damage to furniture, electrical systems, door hinges, and a sink. The sewer system overflowed due to the massive, unauthorized over-capacity. House Rule Violations: Evidence of smoking was found inside the rooms, and the property was left completely trashed, requiring a professional crew an entire week to clean and restore. False Claims: The 'intrusions' you mention were necessary emergency interventions by our staff to address utility failures caused by your group’s activities. Using a low review score to deflect from the thousands of dollars in damages and the total disregard for our home is unacceptable. We have documented all damages and will be pursuing this through VRBO’s formal claims process. We cannot recommend this guest to any host."

Hi Greig, Thank you so much for taking the time to share your review! We're thrilled to hear you enjoyed the spectacular point views, the pool, and the service from Nilesh and his wife. We appreciate your honest feedback regarding the kitchen equipment and maintenance. Interestingly enough, we had already identified those kitchen appliances as needing an upgrade and replaced them shortly before your review went live. The house is officially back in top form! Thank you again for staying with us, and we would love to welcome you back anytime.

Hi Pete, thanks for taking the time to rate your stay. Weathering a cyclone is certainly not the ideal island getaway, and while severe weather is completely outside our control, we still strived to make things right by fulfilling your request after you departed. However, when a guest stays completely silent and brings up no concerns or requests during their time on-site, it makes it nearly impossible for us to address any potential issues or improve their stay while they are here. Waiting until after departure to raise concerns—and leave a low score without constructive feedback—doesn't give us the opportunity to ensure you have a great experience. We wish you the best in your future travels.