4 chambres, 3 bains, Couchages 14
Gérant immobilier / professionnel
Venice Florida, VTrips
Salle(s) de bain
Soirées/évènements non autorisés
Adaptée aux enfants
Âge minimum du vacancier principal:25
Les réservations annulées ne seront pas remboursées.
Not What We Thought
I’ve already sent an email to the parties responsible, but since you’re asking, the property does not look anything like what was listed online. It was dilapidated with screens falling out, windows duct taped, gaps around the doors to the outside which let in bugs and reptiles, the cleaning system to the pool was shut off, mattresses were broken down, the water heater was shut off, the fire alarms went off sporadically, and we got locked out because our passcode would no longer worked two days into our vacation. We suffered through, but will not use HomeAway again. Horrible experience.
Unhappy stay , uncomfortable rental and ad not real
Lets start when we arrived the home was dirty and the stove and burners was in not conditions to cook not safe oven parts coming out was dangerous to my family. All Blinds where broken and pool door was hard to open and close the equipment and the toys for my grandchildren was everything broken no beach towels ,no access to cabana code given to access incorrect number, outside screen was broken ,pool area had mold everywhere in the pool ,floor by the pool un safe for my family one again was rats(2) by the cabana and pool discusty . Area of the machines for the pool un safe because was no door any kid could go and get hurt house don’t compliance with the safety of a beach house for 14 persons no beach chair the conditions are so bad plumbing in the bathrooms clogged unable to take a shower. No light outside of the home for my family and not safe. All the beds mattresses was no an good conditions. The ad on the home away is not correct in and under my understandings is a false advertisement .
This is very unfortunate news to hear. We apologize immensely if this was the case for you. We do our best to provide our guests with suitable and comfortable accommodations. It is never our intent to cause guests any stress or share inaccurate details. We take our guests satisfaction very seriously and if there was something that we could have done to assist you, we would have done so immediately. We always urge our guests to contact us no matter the issue. Unaware of the situation, we do thank you for bringing these items to our attention now. We will make sure to reevaluate our processes and procedures to ensure proper actions are set in place going forward. Again, we do thank you for sharing your comments with us. This is how we can continue to improve the vacationing rental experience going forward. Please do not hesitate to give us a call whenever you are in need of another getaway. We would be happy to make things right for you.
Spacious and Accommodating
The property was perfect for our Christmas week celebration with family. The open concept design flowed from the living room to the kitchen to the dining area, each section of the house spacious enough and accommodating for eight of us to congregate and never feel cramped. The 4 bedrooms were enormous compared to a hotel room, most of them designed as an en suite with bathroom. The screened-in pool area was as proportionate as the spacious rooms with ample seating and a nice, clean pool. The kitchen came equipped with most of the essentials for preparing meals. We did a lot of cooking and so brought additional supplies. I would recommend this property and would reserve this again for our next family get together.
The place was beautiful..there was plenty of room for the family.The kids absolutely loved the pool!
The bedrooms stayed cool throughout the heat. The house itself was very nice. The kids enjoyed the little visitors stopping by(rabbits..frogs..lizards) it was very exciting for them.Then screened in pool kept them out so it wasn't a concern. It's in a great location, there were at least 3-4 beaches we went to that was not far from the property. We would definitely be back.