Unbelievable penthouse !!!! If you would like to live a few days in heaven then this is the reservation you should make and donât hesitate !!! The Host is amazing and will respond and help you with any questions or concerns !!!
The air conditioning in the second level is disconnected, the grill does not work, the jacuzzi does not have hot or warm water. Great communication with the host.
Martha was a great host ensuring everything was perfect and smooth. The PH was tastefully decorated and large. We enjoyed our stay and will rent there again.
The views alone are worth every cent when booking this property. Celebrated my mothers 65th birthday, and overall, it couldnât have gone any better. The Marbella staff and Sami the property manager weâre all extremely welcoming and attentive. Would most certainly stay here again!
We had a great stay
The penthouse is gorgeous
And the ocean views are to die for
The beach is very private and not overcrowded
Martha host was very accommodating and helpful
Through the whole stay and helped us with all the things we needed
Kitchen could be better equipped with new pots pans and more cutlery and they should have some basic stuff in the kitchen like salt pepoer
This was our 12th year staying at Marbella, and it was the best stay we have had. The unit was well equipped and beautifully decorated. There are no words to describe the incredible views. Our host Martha went above and beyond to check in on us regularly to see if there was anything we needed. We will definitely be going back!!
The location is easy to find and the views of the ocean are fantastic. If we had any issues the property manager would handle them promptly. Like getting additional drinking water and getting the hot water heater turned on.
The property was very clean and we loved the ocean and swimming in the ocean. The views of the sunset are marvelous.
This was our 11 year staying at Marbella, and our second year in this unit. The unit is absolutely beautiful, and the views are amazing. Martha is wonderful to work with. She is very attentive. Whenever I had a question, she answered promptly. She is a pleasure to work with.
I had a few inconveniences at the place, but Martha was excellent. She was very professional and made sure that I had everything I needed and was always available and went out her way to make sure I had a pleasant stay.
In the listing the photo shows a white jacuzzi in a different location than the broken blue jacuzzi in my unit. The host was notified about the defective jacuzzi said someone would be out, yet no-one ever came. Starting at 8:30am-3:30pm Mon and which went on daily thru Wed workers at the pool were using power tools on the deck below our unit. They were cutting thick deck tiles. In the penthouse you could not hear yourself think. Sleeping late, forget it...so much for peace and quiet. It was SO noisy we ended up leaving the location 2 days early. The smell from the Sargassum seaweed is nauseating. To get to the water you need to walk through over a meter of Sargassum. The kitchen appliances were covered with grease and gross. The area Juan Dolio is very desolate, with very, very few places for dinner, and even fewer for breakfast. Car from SDQ to Juan Dolio was about $100 US
Not even close to what we expected.
The location is beautiful but this penthouse has seen better days. Upon arrival the cleaning crew was still in the apartment and had to come back to bring toilet paper. As soon as I tried to settle down I notice the really poor conditions of the appliances, both the oven and the stove have patches of rust that should be replaced or fixed . The refrigerator was not cooling at all, when I called the property manager she asked me to go to the breaker box and reset it. After I did that the fridge started working and it felt cooler in the inside probably 2 hours later, which I was concerned because I had stuff that needed to be refrigerated. The jacuzzi was not cleaned properly, when we arrived it was being filled but you can see the sand and scum around it. The staff forgot to close the hose used to fill it, so the property manager called me to close it which I did but I guess it had another water source because it was overflowing overnight which a person came to close it the very next day. The water pressure is poor. To make it worst I don't know if the water source is filtered straight from the ocean, it was very salty, which explain why all the water fixtures have calcification around them which makes them look even dangerous. The deck is beautiful and well furnished but it felt dangerous to walk going up to the jacuzzi because it has boards that are lose. I rented this place for 2 night and ended up staying just one.
To the owner, please invest to make your property better.
Booked the property in November for a 12 night stay with the family. The headaches started almost immediately. We needed to adjust the dates twice because Martha was double booked. Once we got that sorted out(or so we thought) we booked our flightâs and were all setâŠâŠthen we get the word she had double booked again. We made arrangements that we would go with the new dates and would get free transportation to and from the airport and 2 nights free for the inconvenience.
Well 2 days before we are set to go I get a message that they need to cancel our reservation because the people there contracted covid and they couldnât leave. I suspect they were double booked again.
Our flights were not refundable at this late stage. Martha looked for a similar property that she could put us into and proceeded to send us pictures of another penthouse in the building next door. The pictures looked great and we agreed to take it.
On our arrival the condo was a disaster. It was dirty, the hot tub didnât work the furniture was not the same, the floors were heaved and broken so badly that you couldnât walk without shoes.
No dishwasher, no water included, no safe, no toaster, hot tub needed to be drained 3 times a day as the water supply could not be turned off, no dish cloth or towels, drains in 2 showers wouldnât drain so they overflowed and so on.
They tried fixing the hot tub by replacing the pump but when it was turned on it filled the water with deposits from the lines making it useless
I have no words to express how incredibly beautiful this place is. Martha was the best; always texting us and making sure we were okay. worth every penny.
Maravilloso. No tengo palabras para expresar lo increĂblemente hermoso que es este lugar. Martha fue la mejor; siempre enviĂĄndonos mensajes de texto y asegurĂĄndose de que estĂĄbamos bien. vale cada centavo.
Although there was some issues during the stay, Martha was a great host and kept in constant contact with us. Some of the issues couldnât be resolved but honestly it didnât make the experience bad nor the apartment beautiful. I would definitely rent again especially if Martha is the property manager as she was great to speak and deal with.
My family and I really enjoyed this beachfront stay. I was celebrating my birthday and this home provided us everything needed to enjoy ourselves. Will definitely stay again.
The property was clean, comfortable, and provided easy access to all areas. Great location and pent house if you want to entertain and/or enjoy the peaceful tranquility of a nice breeze and the sound of the ocean
Hi, Iâm martha , property manager. Iâm in love with the stunning beaches and beautiful rivers of the Dominican Republicâtruly a paradise! With a degree in hotel management, I am dedicated to ensuring that every guest enjoys an unforgettable stay. I thrive on communication and love connecting with families and friends to create lasting memories. Letâs make your dream vacation a reality!
Escape to our extraordinary 3-bedroom duplex penthouse . Each bedroom features a private bathroom with closets. The master suite boasts a private balcony with breathtaking ocean views. Relax on your private deck with your jacuzzi climatizado BBQ, and dining area high speed Internet, Enjoy on-site restaurants, gym, and game room. Our secure community offers 24/7 security, just 30 minutes from SDQ airport, Your oceanfront paradise awaits!"