2/10 Horrible
Caroline C.
5 mai 2025
A Gross Misrepresentation of Owner Dan's Listing vs. Reality
This property is a scam. The owner has digitally staged it. What you see on the pictures is NOT at all what is actually in the house. Along with not having the same furniture and atmoshpere, upon driving up to the house, it is obvious that the owner Dan does not include neighborhood pictures becuase it woud provide you with an unsafe/unwelcoming scene. There was no running hot water in the kitchen. There was a bathroom window that never shuts. There is no air in the kitchen or bathrooms. There is a door that locks but does not seal completely. There was a propane heater hooked up the dryer.Originally, I believed 3 days after my initial booking that Dan was not a completly reliable homeowner when it took me days to receive an answer to my questions. Only after I contacted VRBO several times, did he respond. He would not let me get my money back and VRBO assured me that if I was unsatisfied with the proerty for ANY reason, they would take care of me and my family and friends. However, they lied as well. They told me that it is okay for a kitchen to not have hot running water as long as there was hot running water in the bathroom. They also said that it was the owner's right to change the furniture. There motto "Book with Confidence" is a lie. I booked this place based on the 8 members traveling with me to have a safe comfortable place to stay in Puerto Rico. This was not the case and I recommend never staying here OR believing that VRBO will help out a customer in need.




Caroline C.
Séjour de 4 nuits en avril 2025