Great location/ Property flooded due to owner negligence
Booked for 3 nights. On second night downpour of rain. Water pouring under two doorways creating a waterfall of water. Notified property manager and proceeded to spend hours that night pushing water down the stairs to avoid an entire flood of the property. The root cause was a hidden drain of the patio was plugged with debris and water overflowed into the apartment , which Fatima showed us the following morning. Once she cleaned out the drain the water emptied on the porch resolving the problem. It would have been useful for her to relay where this drain was when we first notified her. Had we not been at the property and it had been empty it would have completly flooded. We left one night early as the place was wet thoughout, washroom out of order until water cleaned out and ceiling stopped. We reached out to Isabelle, the owner, to request a refund for only for the one night and she refused. She has ignored the facts and should be apologizing for our inconvenience and thanking us for the hours that we spent staying awake to reduce the damage in her property. The property was also cluttered with alot of personal picture etc and cupboards fridge with open food.
The property was very clean, well stocked with all the essentials and has beautiful decor. The stairs were a bit of an exercise both physical and mental. It comfortably slept the three of us. Great ventilation, beutiful rooftop patio views as well.
Jacqmine was very responsive to our emails and Fatima was very sweet, attentive, and helpful for us! Will definitely visit again!
We were blown away by the beauty of this apartment & it is in the heart of the Medina - who could ask for more to experience Tangiers! And a special thanks to Fatima, who checked in daily, making us breakfast & was willing to converse with me despite my limited French - she is a gem!
Incredible rustic house with even more incredible Views of the city
This location is perfect for the old Medina. If youâre looking for a traditional house to stay in while youâre in Tanger, you will not find a better place. The owner communicated well and Fatima, the house attendant, was there for anything we needed. I cannot recommend those house highly enough. If youâre having doubts, donât. Rent this home while youâre in Tanger