Our family enjoyed such a wonderful time here. Fabulous location with great ocean views and only minutes from the pools and lazy river. The condo was well stocked and very clean with new furniture. We plan to stay here again on our return trip.
Diamante Building close to beach. Balcony overlooks beach The condo is decorated in a beautiful beach decor with light colors. Simply beautiful and clean. . We had a wonderful weekend stay. Going to Casago to check in wasnât an inconvenience. We checked in faster than we do at Las Palomas lobby and staff was friendly and professional.
The condo was so very clean and location was perfect! We will definitely visit again! The owner was very attentive with changes we needed to make to the reservation which ensured we had a seamless check in process. Thank you!!
Great place to stay, our host was very responsive. Clean room, the resort is top notch. Check in process was cumbersome, hopefully they can improve. Beach was clean!
This is a beautiful, well-appointed condo in Las Palomas. The condo is absolutely darling, very up to date and so well designed. Kitchen has everything needed. Rooms and layout were perfect. Honestly, we canât wait to come back!
Iâve been to RP many times and this, by far, was my favorite stay. Great view, the whole place was beautiful, upgraded and clean. Dorene was a delight to chat with and very helpful with anything we needed! Would definitely recommend and will be staying here in the future!
Thanks again Dorene!
This property was beautiful. New. Clean. Enough space for my family of 5. Comfortable. Really recommend. I didnât need to contact property manager with any concerns.
This was a nice condo. Very spacious and I loved the decor. The only thing was the master bedroom box spring of the bed needs to be replaced. It makes screeching sound with your every move. Everything else was good.
I really liked the decor and color scheme. It made me feel at home. Easy to check in and out. The only thing I donât like at all was mattress in both bedrooms were extremely firm/hard. My husband and I were sore after sleeping on hard beds for 4 nights. My teenagers didnât mind it but we had a hard time sleeping. I am only 38 and never woke up with neck and back aches before this LOL.. Everything else was great
We loved the location and the condo did have easy access and near the elevator and parking garage. The master bedroom mattress is terrible and the box spring squeaks. If you move in the bed youâre waking up your partner itâs that bad. I read the reviews and saw the posts from last year regarding the box spring and mattress. It needs to be replaced no questions asked. The 2nd bedroom is not getting air when the door is closed. Iâm assuming the filters and air passage needs to be cleaned and looked at. Making sure you have a good mattress and receiving air at night to all your rooms is very important. The mattress is a deal breaker for us and weâve noticed this is a reoccurring issue with a few different units at Las Palomaâs. Overall the owners did a great job keeping up with the place and remodeling. I would rate this place a 4 out of 5 stars.
Condo was great! Clean, nicely furnished, and exactly as advertised, check in was quick and no hassle getting to our room. Everything from our host to our condo was fantastic. Bartenders by the swim up bar on the other hand definitely discriminate Mexican tourists. It has been well known for Mexican resorts to give preference to American or of "White descend" ppl. My wife and I are both American citizens of Mexican decent so our appearance at first glance might seem obvious. Well that was the case with the customer service we received from the crew at the swim up bar. It is disgusting and sad that staff in Mexican resorts give preference to American (white) tourists based on what they can tip after a tab. My wife and I literally sat by the bar (on a stool on the bar counter) and not one of the bartenders greeted us nor said "hi we'll be with you shortly ".. I get it, it was a somewhat busy evening being Thursday around 5pm which is why we were patiently waiting. But to not even acknowledge we were there for no joke 15 minutes... thats pathetic and quite honestly makes me want to not stay at Las Palomas again. I complained to "the supervisor" but all he said was " My apologies, i will talk to the crew" thats it... I honestly wasnt expecting anything but for him to just kinda brush us off like if we were bothering him is just repugnant. Like i said, condo and host were amazing.. not so much for the staff at the resort. Maybe we'll give them a 2nd chance next year.
We stayed in the condo with two kids and we had a great time. The elevator and the walk to the pool and the beach a short. The condo had two A/C controls which makes things easier when you have kids and want to control for temperatures. The kitchen was well stocked and had everything we needed. The new furniture, bed and all was nice to enjoy. The one downside is that check-in is not at the hotel. You have to go to another location near calle 14. We did not know and the instructions were not highlighting this, so we went to the hotel first, then had to go elsewhere and then come back. The fact that the door has a code vs keys(cards) is great as everyone can come in-n-out easily and we do not have to carry a key.
Beautiful condo on the 4th floor with a fantastic view of the ocean and sunsets. Modernly updated, fully furnished condo was perfect for our family stay. The front / master bedroom bed needs fixed, as it squeaks every time someone moves in it which made sleeping difficult at times. We would definitely stay in this condo / resort again. The pools and slide were clean and well attended. Fantastic resort and staff.