Beautiful property. Needs better housekeeper -- the management company was quick to respond to our needs. Recommend property owner update the games and electronics in the home. Also, recommend a better system for rubbish if bear encounters are in the area. Other than that, we had a fabulous time and do recommend to others.
This house was in a great location and the layout was perfect for 5 adults and 4 children. The downstairs gave a place for the kids to hang out and the pool table was great to pass the time. There were a few snags to our stay but property management was very responsive. Overall great place to stay.
Coffee left in coffee maker, floors were very dirty, dirty dishes left in dishwasher, trash around perimeter of property and under beds, couches etc⊠food wrappers, dust bunnies and other misc items that hadnât been picked up in awhile. Property would have been okay if it was properly taken care of. Neighborhood wasnât very nice. No yard for kids or animals to play in.
The cabin has a lot of high-end touches but needs a touch-up. One couch has a hole in it and needs replacing, the kitchen is greatly under stocked on pots, pans, storage containers and cooking utensils (good ones). We own a beach rental property and understand how the property is depleted as the season progresses, so I would suggest the owners visit mid-season and replenish the stock. Also, it snowed and when we called the number given for property management to ask about having the road scraped, no one knew who to contact to get this done. We received no answer back from them as promised either. Also, the hot tub is not hot enough; and the soaker tub insideâthe hot water heater will not fill it even one- third full. Cabin has a great view and location is excellent in that it is centrally located to many ski areas and restaurants. Overall, we had a good time, but I would choose a different cabin next time.
We had a great time at Buena Vista. It was the perfect set up for our group. The house is very convenient to downtown Banner Elk, Hawksnest and Sugar Mountain. Thank you!
The house is so beautiful. Everything was nice and clean. Our family of 12 had a wonderful time. The house is roomy. Stocked with everything we needed. We would definitely recommend this house to everyone.
Only issue was there is an alarm that went off on Monday and Wednesday nights at 9. Sounded like the noise that goes off when you lock the front door. It would be good to know what that is.
Otherwise, it was fabulously beautiful and private.
The house is perfect in every way. The view is better than I could ever explain. The house has everything my wife and I needed for a very relaxing week. We were able to forget about normal life for a change. All the amenities are wonderful. We took enough food for the week and never left the house. There are instruction books for everything such as TV operation, hot tub operation, fireplace, etc. This was awesome and made it so easy. I have no negatives for this property. We are already going to book for later this year and again next year.
This spectacular cabin had incredible views in a private secluded setting. We hosted a Memorial Day family and birthday celebration and it was perfect! Communication with the rental company was great. Kitchen fully stocked, very clean, hot tub was perfect. Thank you for helping us create memories for a lifetime!
This was an overall excellent stay, there some quirks with the cabin that we found a little interesting like the trash situation, but overall no complaints with this cabin. It has a great layout, plenty to do, and an amazing view. We brought our dogs and they also loved the property! We had some delays in contacting on the day of check in, but this is likely due to the volume of business the properties owners had during this weekend. Aside from the slight delays the team was helpful and responsive. Do yourself a favor and go ahead and book this one while you can!
We loved this cabin! The views are just spectacular!! Cabin is super spacious and comfy. Had everything we needed, kitchen is well stocked. The kids enjoyed their own space downstairs. We fell in love with this area, will definitely come back!!
We thoroughly enjoyed our stay at Buena Vista, and it truly is a "good view"! 3 families, room for everyone. House was as advertised except the fireplace wouldn't work. In all fairness, we didn't speak with the management company about it so they didn't have an opportunity to "make it right". Kitchen and laundry both fully functional and plenty of room for multiple chefs! Beds were comfy and well made up. Management company personnel were friendly, it was just difficult to get in touch with them. Always a lengthy delay to speak with someone. You can leave a message, but it took quite some time to hear back from them. Kids (9-15) enjoyed the lower level as their own hangout and adults hung out upstairs - perfect!!! We'll certainly be back!