Perfect holiday flat, centrally situated , with various pools spas, special pools for children, next door Restaurants, Casinos etc.Beaches 10mins walking distance, shopping center 5mins walking distance
The location was perfect, near to Caematea and the Marina.
The owner didnt mention anything about requiring passports and paying ÂŁ15 per person for pool passes.
He also failed to send the passports to security so we couldnt use the pools!!!
The apartment itself was aa decebt size but very poor maintenance, there where patches of obvious damp all over the place and more lights that didnt work than did.
With a bit of care and attention this property could be an excellent little place to stay, and could easily make a 4 or 5 star rating.
It also has air con which is a god send in Gibraltar.
We booked this property and paid for our stay. Days before our departure, the owner cancelled our booking due to his âdouble booking mistakeâ and promised a refund. He then only refunded us 85% and three weeks after that partial refund, we still have not received the rest. We contacted VRNO and in turn, they contacted the owner with the following:
âTo summarize, I have been able to contact the owner and he gave me the info that the refund he provided to you was all the that our system gave them. This is because they did not cancel the reservation in timeâ.
To date, neither the owner nor VRBO have taken responsibility to refund us the balance owing on a cancellation that was done by the owner. Note that we were forced to make alternate reservations at a much higher cost due to this cancellation.
With a bit more internal care it could be fantastic but to have an air-conditioned 3 bed in a great location was a plus. More pillows cleaner kitchen etc would be more stars.
Would come again