Carson Road is situated in Balloch with its accessible location at the southern end of Loch Lomond and just off the main road from Glasgow to the West Highlands (A82), it is an important centre of tourism, especially from Glasgow SECC and Dumbarton. The village has a number of hotels, inns and pubs, and there are cruises from Balloch up Loch Lomond, and other services, including to nearby locations like Luss. The largest number of boats cruising on Loch Lomond leave from Balloch.
The owner was attentive, however during our 3 day stay the boiler had a leak resulting in no heating or hot water for two days. In addition, we had to return home on the afternoon of Bank Holiday Monday⊠however we had to wait in the property for a Gas engineer to arrive and fix the boiler.
The property owner does not live locally and it was a great imposition on our holiday -;eg having to wait in and mop the floor 3 x times and adjust the boiler pressure twice.
These actions should NOT be the responsibility of rentersâŠ
A very poor situation, no proposal to refund any money by the owner