Overall, our stay was wonderful. The castle was beautiful and the views were breathtaking. However, there was definitely a lack of communication with the property manager. I had reached out months in advance (and multiple times) to request arriving one day later and also messaged to ask about information on the train system to actually get to the castle, with no response. I was only messaged with check-in information about a week before our trip, which was very detailed, but my request or questions were never answered.
