I absolutely loved this place! Santiago is one of the top two neighborhoods in Mérida, super walkable, safe, always good food and dancing close at hand. The room was clean and fun, everything worked well. The staff were all warm and friendly, happy to assist. The pool is great, everything is beautiful and eclectic- it felt like home. Also super queer friendly (all of Merida seemed to be! Quel surprise!) Loved it, will stay again if I’m in town!