Casa da Costeira votre quinta au milieu de la nature.

First of all, let's clarify, there are no rats and never have been. The guest is an expert in lying, all to get a refund, for some error she made in the booking dates. First, he said, had hurt her foot and couldn't come on July 14th, but if could they come earlier than the 10th, it would be possible. This situation as acceptable for us, but what is our surprise when she arrives without any injuries on her foot....Miracle, what anticipating the stay can do for an injury. From the moment of check-in, she started complaining about everything and being rude to the staff. It all came to a head, when he informed us he was leaving and telling Vrbo he'd found rats just to get the refund. This was without first insulting all the staff once again. If you made a mistake with the dates, you were open about it. I even promised you a voucher for the cost of your stay to use at another time. I don't understand the lies and the attempt to get a refund with lies. Now, you've even requested a refund with credit cards and canceled the transfers. Don't accept any reservations from this group; you're going to have a lot of trouble.