Villa à Arodes, Nr. Kathikas, Paphos, Chypre - Paisible et un peu plus frais dans le parc national
Particulier / consommateur
Mrs Anna Hale
Salle(s) de bain
Dispositifs de sécurité
Type de destination
Salle à manger
Piscine / Spa
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Les réservations annulées ne seront pas remboursées.
Το σπίτι ήταν πάρα πολύ ωραίο και η τοποθεσία του και όλο το στυλ του.
Αλλά από καθαριότητα χάλια.
Τιποτα δεν ήταν καθαρό,μας είδε μια κυρία από την Αγγλία που καθαρίζαμε και μας έστειλε την διαχειριστρια.
Τους τα είπαμε αλλά δεν έγινε και κάτι.
Κρίμα γιατι έτσι θα χάνει πελατεία.
Lovely part of Cyprus to holiday in, but shame the property did not live up to our expectations!!!
Well what can I say.......this has to be the worst villa that I’ve ever stayed in all the years (10) that I’ve been using HomeAway. When we arrived the place was filthy, and I mean filthy. There were cobwebs all over the place and the bathrooms and floors clearly hadn’t been cleaned probably for weeks. The fridge itself had all kinds of dried food debris in it that was weeks or even months old. The bathroom sinks had dried toothpaste in them and the traps had matted hair clogged up in them. As for the toilets, these had urine stains all over the underside of the seats and were simply just dirty. In addition, there were a number of plumbing issues, which included no running water to both the upstairs bathrooms and the kitchen tap continuously dripped. Furthermore, the air conditioning unit in the downstairs bedroom was faulty and could not be used at nights due to it making a high pitched whistling noise.
On discussing the above issues with the house keeper, he acknowledged the fact that the house had not been cleaned prior
to our arrival and this was due to his wife having had a back problem and thus he just hadn’t had time to do it......what kind of excuse is that please!! Surely, if you have an issue like this then you make alternative arrangements to have the property appropriately cleaned by another means...don’t you?
Anyway, as well as the cleaning issues, we discussed the plumbing and air-con fault with the house keeper and where promised that someone would attend the property to deal with these problems over the coming days. However, during our 14 nights stay nothing transpired and we were left with the difficult and frustrating scenario of having to share bathroom facilities, which as you will appreciate is not ideal when you have both an 18 and 21 year daughter and son staying with you.
We managed to get in touch with the owner and at first she was very dismissive about our claims, however after providing photo evidence to her she agreed fully with us and subsequently refunded us some money back.
Overall, our experience of staying at this villa has been an unpleasant one to say the least and the appalling service and treatment that we have received from the owner has been unprofessional and, simply substandard.
I am very sorry that you felt you stayed in such a neglected home.
We were truly shocked by your comments and obviously refunded your costs and flew out immediately to urgently review our home.
I visited with a good friend and felt your comments were truly inaccurate at many levels.
The property manager was truly upset and had been so proud of his work in Alexei. He was devastated and resigned since he had been so upset by your review. He was an ex army officer and truly dedicated to my home particularly since he was a friend and rented another of my homes from ourselves.
To the issues:
1.The tap was dripping in the kitchen but was not audible unless very close to the sink area. Our apologies and I feel the refund certainly covered any inconvenuois caused.
2. The water pressure was checked by a plumber. He was a little confused as we were. There was a switch by the lights and he concluded that perhaps this had been switched off so the pump was off.
3.In terms of cleanliness it was certainly immaculate when we arrived and was the same for all previous tenants. I can only apologise since I was not at the property. My manager as mentioned, is meticulous and certainly to me denied it was not cleaned as usual and all organised. So really difficult for me to judge but my apologies if it disappointed you.
4. To be sure I now have a new team in place so it will not be an issue again.
5.It sounded like there was a complete breakdown between yourselves and the manager . He reported that all the windows and curtains were kept closed and he felt unable to approach the home to check on your welfare.
Perhaps this would have at least enabled the pump to have been switched on for the pressure issue.So my apologies.
Well all I can say is the house has been booked since 2014 and many people have returned after experiencing the gorgeous views, home, pool and location for walking and people love it except your poor selves. So we are obviously very very sad by this but hope that are investment in redecorating over the winter continue to keep our customers happy.
Loved it from andy
We stayed in this villa in aug there was 8 of us the swimming pool was great the villa was big very quiet area nice and piece full but you do need a car the guy who looks after the villa is very helpful I would 100 per cent go back there had no problems at all
Stunning Villa perched in the Cypriot hills
This was a great Villa in a beautiful location within a short driving distance of the coast. 15 minutes drive to the North is the town of Latsi where we spent many of our days waterskiing and enjoying the beachfront restaurants and bars. We also visited Coral Bay for more time on the beach and the Ruins at the ancient city of Paphos which were fascinating.
The house provided everything that we needed for a great holiday and the pool was perfect for cooling off from the intense Cypriot heat. One of the best things about this house is its location in the hills. Although it's only a small climb up to Arodes there is a noticeable temperature change. Making the summer heat far more enjoyable. Overall it was a great holiday and we very much look forward to returning next summer.
Beautiful quiet setting
Fantastic well equipped property only a short drive to beautiful Latchi beach. Swimming pool is perfect, local restaurants which are only a short drive also very good value for money. Will definitely be returning
Notre maison se trouve dans la magnifique réserve naturelle d'Akamas, idéale pour le VTT, l'observation des oiseaux et la marche.
Aussi, nous sommes juste un court trajet en voiture de Latsi, où nous aimons louer des bateaux rapides, ski nautique et plongée en apnée. Après tout cet effort, les tavernes locales nous tentent souvent de dîner sur la plage où il y a une gamme d'endroits fantastiques à manger.
Dans la région il y a des croisières de Paphos et des compagnies de tourisme, des visites de la péninsule d'Akamas, des randonnées à cheval depuis le ranch Eagle Mountain et de nombreux sites archéologiques et historiques.