Particulier / consommateur
- anglais, espagnol
Salle(s) de bain
Équipements de loisirs
Piscine / Spa
Adaptée aux enfants
Animaux non bienvenus
Soirées/évènements non autorisés
Fumeurs acceptés - Smoking is allowed on balcony and outside. Smoking is allowed on balcony and outside.
Occupants maximums: 4
Âge minimum du vacancier principal: 18
Remboursement à hauteur de 100 % si l’annulation est effectuée au moins 14 jours avant l’arrivée. Remboursement à hauteur de 50 % si l’annulation est effectuée au moins 7 jours avant l’arrivée.
Not what was advertised
I was not made aware of extra charges for all inclusive food/drinks and I did want or like the food. It would have been nice to get this information beforehand. The photo of the room is a 1br for owners, but the room I got was an old hotel suite with toilet water leakage from the toilet and from ceiling from room above toilet. The ceiling dripped on your head when using toilet and the floor was saturated at all times and therefore a fall risk. I called the front desk 3 times and nobody addressed it at all. The hot water faucet was heavy and not attached to wall and fell on my foot nearly breaking my toe. Guest services just said "sorry" the facility grounds were beautiful. All staff was nice other than guest services. I actually purchased a membership but i feel I should be compensated for the nastiness of the room especially given the photos are not representative of product received. This is bait and switch. I would not rent from this person again