5 chambres, 5. 5 bains, 18 personnes
Gérant immobilier / professionnel
Jackson Mountain Homes
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Beautiful home with amazing view!
Beautiful home and amazing Mountain views! Property Management were great to work with if we needed anything. Only thing I wish they would upgrade was a bigger fridge:)
This cabin was perfect for joining our small groups together! It was clean and comfortable and had the most wonderful views. The management was awesome and maintenance showed up within the hour when the smoke detector battery went out. We can’t wait to book Starry Nights again!
Pictures don’t tell the WHOLE story, disappointing to say the least.
My family has spent a dozen or so years going to the mountains in the fall for a reunion booking with VRBO with mixed ages from 94-6 months, 2 dogs, etc.
I will say the cabin had plenty of room for 9 adults, 2 kids, BUT what you can’t see is the parking lot is right next to the main road that runs through this neighborhood, it would be VERY EASY for a child/dog to dart out the front door and be in the street in a second, the owner should at least put a gate up to prevent this, it would be less stress, every time the front door opened, which was a lot, I had to check and keep everyone involved to be “aware” of this potential hazard. Next, if you are bringing your dogs, DON’T RENT THIS CABIN, the sides and back of the cabin went at a 90 degree vertical drop ( felt like), there was absolutely no place for them to run or potty, there was a small patch of grass by the driveway and RIGHT next to the road, if I had known that I would have skipped this cabin. Next, it was filthy, in a dozen rentals over the years across the US, never have I ever, seen such filth. We rented 3 years ago Star Dancer, one of JMH’ s property, it was pristine! This one, the toilets were filthy, hairs in the shower, huge mounds of dust behind the beds, along the walls, our toilet wasn’t working first day, they did fix that day, then the last day the drain pipe under the kitchen sink came disconnected, so while we were trying to cleanup the kitchen to prep to go home, water started pouring onto the kitchen floor, my son fixed it, but it left a mess, then during the night the fire alarm went off because the heat kicked on and obviously nothing had been cleaned in a awhile, it spelled awful, we thought there was a fire, hence just another reason this cabin needs some TLC, best part was plenty of hot water and a great view, just bring your Lysol wipes and no dogs or toddlers. Since the mgt. of JMH has changed since we used them, I would think twice before renting thru them again, people pay a lot of money to rent these cabins and to be on edge and not to relax and enjoy, I considered it a total waste of money, it would be worth half just for the view, hate to say but it was a rip off compared to other rentals we have used with VRBO.
Lisa, thank you for reviewing our property, Starry Nights Lodge. We sincerely apologize for the property not meeting your expectations. It's best to give the direct management team a call to answer any questions that you have such as location, pet-friendliness, or amenities, etc. We have notified the head of housekeeping about your concerns of cleanliness for this property. There has been a deep clean scheduled since your stay. Cleanliness, hospitality, and service are our top priorities and we are sorry we fell short during your stay. Your input and all of our guests' feedback are vitally important to us, as we want all guests' expectations to be met upon arrival. If you would like to discuss your stay in more detail, please reach out to us. Thank you.
It’s in a beautiful location overlooking the grand Smoky Mountains
Very clean and spacious!! I loved that each room had its own private bath.
Clean, beautiful, great location, and gorgeous views!
The cabin was perfect for us! Kids loved the game room. Plenty of space and very clean! Beautiful views all around! They are not kidding about the bears. We saw one within 2 hours of being there and they came back daily. The “bear proof” garbage bins outdoors are not bear proof. They broke them twice within a few days but maintenance was there early the next day to repair. Would definitely stay here again! (Maybe in the winter when the bears are hibernating.)
We had the best vacation ever. The cabinet was great and it was alot of things to do. Our view was great also.