3 chambres, 3 bains, Couchages 10
Gérant immobilier / professionnel
Jackson Mountain Homes
Salle(s) de bain
Les réservations annulées ne seront pas remboursées.
Awesome view! Comfortable sleep. Some problem with cable/Wi Fi.
The view from this cabin is spectacular and the beds and furniture are very comfortable. Some issues: 1. The cable/Wi Fi constantly going out and trying to understand who was responsible for fixing it. We would get promises that a maintenance person would call or come by at a certain time with no response, the cable/Wi Fi would come back on later in the day with no follow-up call from maintenance, then go off again for no discernable, weather-related reason (maybe a mountain issue). We used the dishwasher once and woke the next morning to water on the kitchen floors. The maintenance people were great correcting this quickly and leaving us a note on the repair...so cable was just the real problem with follow-up. 2. Finding one's cabin in this community is not easy (overheard our neighbors also complaining), so better maps online would be helpful. 3. We also suggest having more instructions in the guidebook found in the cabin. There are tons of warnings about how to use the hot tub properly, for example, but no instructions on the combination to the lock or how to remove the cover. 4. Parking. I believe the property description says there is room for three vehicles to park? Two spaces are the max at this property in our opinion.
to hard to find at night
cabin was great but prefer to stay where it is not so hard to find especially at night
Thank you for your feedback! It was a pleasure to host you for your cabin retreat and we are ua I’m trying know that you found the home to be comfortable and enjoyable. We are sorry to hear that you had some difficulties finding the cabin at night. We hear you and we will see what we can implement to make locating the cabin more convenient for guests to find. Again, we thank you for your comments and we hope to see you next year.
Lovely Stay at Endless View
We had a great stay at Endless View. The house had enough room for five women to spread out. The main room had enough seating for all of us although it was a little cozy using the dining room table. FYI - some of those dining room chairs need to be replaced or repaired. They are too wobbly to safely use. The house was immaculate when we arrived and the lights were on, waiting for us. We used the hot tub nearly every night and spent a lot of time on the deck. The best thing about the house is the view - it can’t be beat. All the instructions you provided were clear and easy to understand. It’s an easy drive up to the house and you really are very close to downtown Gatlinburg. You won’t be disappointed with a stay at Endless View.
Thank you for your stay and your review. It was a pleasure to host you and your guests for your cabin retreat. If there was anything else that we could have provided you for your stay, it would have been our joy to deliver it for you. It is truly, the view is amazing and you can't beat it. Definitely sounds like you were able to take full advantage of those views every night. We are sorry to hear about the dining room chairs. Bringing this to our attention now, we will gladly take a look into this and see what actions need to be taken going forward. Again, we thank you for the details provided regarding your stay and if you should need another vacation getaway, do not hesitate to give us a call.
The view is spectacular and is the reason we rented Endless View. Very clean overall, and well equipped kitchen though some tools are getting very worn. Would be a 5 star if the beds weren’t so terribly uncomfortable. Could be easily solved by adding memory foam toppers to each bed. Two dining room chairs are broken. Hot tub terrific. Grocery store easily accessible.
Thank you for taking the time to share your feedback with us. It was our pleasure to host you and your guests for the perfect getaway. If there was anything else we could have done to make your stay even more enjoyable, we would have happily obliged. You can't beat the views and we are glad to hear that you were able to take full advantage of everything that the area had to offer. We apologize for anything that was faulty and now that we are aware, we will be reviewing the issue and see what can be done to remove or update what's needed. Again, we thank you for your feedback and hope to have you stay with us once more in the near future.