1 Chambre, 3 bains, pour 6 personnes
Gérant immobilier / professionnel
Jackson Mountain Homes
Salle(s) de bain
Great place with amazing view
This was a great stay at a really nice cabin that was close to everything in Gatlinburg! We brought our family dag as well and he was also more than comfortable!
Cabin on the side of the mountain
Cabin was nice and clean. Smaller than the pictures but nice. The narrow and steep road getting to the cabin was a bit scary and a little hard on the vehicle. If your looking for a yard at all it is not at this cabin. The view from the deck was nice. Overall it was nice.
We are incredibly grateful that you took the time out to leave us this review. Our values puts guests satisfaction as top priority and we are committed to our guests. It was our pleasure to host you for your stay and if there was anything that we could have done to make your stay even better, it would have been our absolute joy to do. Again, we thank you for your feedback and we look forward to seeing you next year.
Super Clean and cute!
Super cute, well cleaned and organized. Tight quarters with a family of 4 adult size people. The downstairs futon could not be utilized as a sleeping option as we had hoped, due to the cold in February (the heat didn't seem to cover that area), and the living space for tv viewing doesn't function well as the furniture consists of 2 loveseats, not sofas, as we initially thought. Photo was deceiving. Our fault. Although you shouldn't be inside around that beautiful part of the Country anyway. Cooking pans definitely need updating, but it was well stocked with everything you need. Definitely a trek UP the mountain. Steep roads, 4x4 necessary.
We thank you kindly for your feedback. It was lovely to hear that your stay was more than sufficient to fit your needs and hope that you enjoyed every minute of your time. If there was anything else that we could have done to make your stay more pleasurable, it would have been our joy to provide to you and your guests. We apologize if there was anything that was amiss. This was not our intent and hope that you were still able to enjoy your time without any further interruptions. As we try out best to take as many angles as we can to showcase the property, we never want our guests to feel as if they are being misled in finding their perfect getaway. Again, we thank you for your feedback and hope to have you stay with us once more in the near future.
Perfect size for us.
For six adults, one dog, & one cat - three beds and three baths and main living area remained free.
Problems - Outdoor hot tub not heating - called on arrival day (Thursday) - never saw a repair person - never fixed.
Cabin needs a deep vacuuming for dust - walls and such - example: look behind headboard in master. Luckily we had only sneezing and no asthma problems.
We had a fun time, but then again, we always do when we are together.
Kathryn, thank you so much for taking the time to leave us a review for Three Bears Cabin. . Hospitality, cleanliness, and service are our top priorities. We are sorry that we fell short on these standards during your stay. We also apologize that no one came out during your stay to repair the hot tub. We have gotten with our maintenance and housekeeping teams and the issues have since been taken care of. We are happy you overall enjoyed your experience. We do hope you will stay with us again. Please don't forget about your 10% off repeat guest discount that can be used on all of our eligible properties in Tennessee, Hilton Head, Florida, New Mexico, and Hawaii. Please contact us if we can further assist you in any way. Thank you.
Charming, but lack of response and resolution from the management company.
The cabin was charming; however the hot tub was not working. I contacted the management company and was advised a technician would be sent to look at it that day. I even locked up our family dog so they could enter the unit. No one showed up to fix the hot tub after two days of being there. My children were disappointed; especially, when it was very chilly outside. I emailed management with my concern over this and how it was one of the selection criteria when choosing a place, and I never received a response back, nor a compensatory adjustment for the inconvenience.
Tonya, thank you for reviewing your stay at Three Bears Cabin. The hot tub has since been fixed during your stay. We have been trying to contact you via phone call and email to try to accommodate you.We would like to discuss your stay in more detail. Please feel free to reach out to us.