Particulier / consommateur
Margaret or Michael Mclaughlin
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Oh where to begin? There were a number of issues with the property. We read all the reviews beforehand, and it seems every part we read was correct. HOWEVER, I also wonder how many of the previous guests notified anyone of their problems. I say this because most everything we told the property managers about was fixed. It is a very lovely home, but is in much need of a thorough cleaning. Very spacious and decent location.
Needs a Good Cleaning
The location is good for access to the different parks. However, the home needs a good cleaning. The garbage disposal wasn’t working when we arrived, and the sink was full of stuff. It looked like someone had thrown up in the sink. The toilet in the master bedroom also didn’t stop running. The air vent in the ceiling in the kitchen has blown dust and dirt all over the ceiling. The carpets were very dirty and looked like they hadn’t been vacuumed. There were also some roaches running around the house that I went around and killed. When we tried to use the washing machine, it leaked all over, and then the dryer didn’t work either. The other problem is Florida can be very warm, and they don’t allow the air conditioner to be turned down below 76. So the upstairs is extremely warm. We have rented several other places before, and we are far from fussy. But I will say this one was so dirty that it just felt gross. If someone would spend a few days really cleaning it and doing some much needed maintenance, this could be a decent place to stay.
When we initially saw this property on VRBO, we were beyond impressed however, I picture isn't always perfect.
- The house is quite large
- Pool is a nice size
- Gas BBQ
- Location is behind the 192 and is very convenient = nice area!
- Master BR has a lovely washroom/closet/storage room which is large
- Lots of seating space around the pool
- House is dirty
- Washer and dryer did not work properly (washer leaked and dryer ran for hours). Had to hang clothes in the garage to dry.
- Had an issue with the heated pool
- No facecloths
- 2 chez lounges in dining area are stained and needs cleaning
- stairs are stained and requires deep cleaning
- Patio door was filthy
- Kitchen taps were completely detached from the sink
- Walls were 'extremely' full of dust
- Lock on back patio door is not secure
- Vents required extensive vacuuming
- Curtains/drapes covered in dust
This house is beautiful at first glance. I would suggest to the owners that it be thoroughly cleaned once or twice a year and more attention be paid to cleaning it before and after the seasonal guests stay there. Note: Although the taps were broken in the kitchen, they were fixed within the first few days of our stay. Also, apparently, the washer and dryer will be replaced. Overall, I would give this property a 4-star rating if it was clean but, due to dirt issue, it's being rated as a 2.
imóvel com problemas
De modo geral o imóvel atendeu Minimamente nossas necessidades, amplo, bem localizado.
O imóvel apresenta problemas que precisam ser solucionados, as cortinas apresentam uma camada vergonhosa de poeira, chega a estar branca de tanta sujeira, as pás dos ventiladores de teto estavam imundas, ha infestação de baratas na cozinha e banheiros, o carpete do andar superior está em péssimas condições de sujeira.
The first thing you notice is the missing fence which was one of the main reasons the home was chosen. According to the owners it blew down a year ago but this was not mentioned in the listing. The pictures still show the fence. Without a fence you have no privacy from the neighbors pools or the street.
Another issue we had with the listing not being updated were the advertised massage chairs which not only did not work but were also heavily stained. We used blankets to cover up the stains in order to let the children sit in them
There were some issues with the cleanliness of the home and the managers were great to redo the floor tiles but the carpet on the stairs and the upper floor is very dirty and stained and needs attention. We had 2 small children who touched the railings every time they climbed the stairs so we used antibacterial wipes to clean the grime off. The kitchen cupboards also needed cleaning inside and out as well as some of the dishes.
The kitchen was missing a few things as well but most were looked after promptly by the property managers who did a great job delivering the missing items.
The pool heat was wonderful once it got turned on even though we requested it when we booked the home. The managers wait until they receive payment which is something we have not run into before with other rental properties. Usually the pool heat rate is prepaid with the final payment of rent.
The layout of the home is wonderful and there is plenty of room for everyone with 5 bedrooms. The large sectional allows the whole family to sit together. There was lots of patio furniture and lots of shade. The location is close to everything as well.
A refresh of the house would definitely bring it to 5 stars.
An excellent place to stay
We were 12 in total: 8 adults, 3 kids and a baby. We stay comfortably in the 5 rooms with plenty of space. The host and the managers were more than kind and helpful both before and during our stay. Everything needed was there. The only time a problem ocurred with the dryer (a loose botton) it was solved the following day. It is really a good place to stay near the Disney parks and at the heart of Kissimmee. We really loved the place.