Piscine immaculée et, la maison de vacances tropicale parfaite
Particulier / consommateur
Mario, Villa #13
- anglais, espagnol, hongrois
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Clean, beautiful garden around very nice pool and quiet
Close to town but very quiet. The pool is large and clean. The condo is very nice, clean and had what we needed for our stay. The only reason not to give 5 stars are the beds. Very hard and past their prime. Replace the beds and it would 5 star plus!
Bad management - Dirty...on the unhealthy side creating stuffy noses thanks the omni present dust.
An extremely terrible start: we arrived at 6 pm at night. The guard asked if I had a reservation and I said yes. Strange he said as I have not been advised. I parked and he led me to my rental. With the use of his phone light I opened the lock box, only to find there was no key! I went back to my car and informed my family there was a problem. I went to the office with the guard but it was closed.
I went back to the car, thinking I had to leave for a hotel albeit I paid the rental and deposit... I went again to the Villa and saw a white garment on a sofa (visible through the crack of the drapes). Instinct I guess, I checked the sliding door and it opened. It was eery and a tad strange. I flicked the light and saw a plastic jar with food inside, a phone being recharged, an opened purse... I said "Hello" anybody here? - no answer. I felt alert, walking on egg shells but continued to advance in the kitchen. I saw a bra on the counter next to the fridge. I opened the fridge and saw a jar of Nutella. What is this sordid set-up or am I being set-up? Again, I said Hello, a bit louder this time, determined to see what may be upstairs At this point, I thought the whole thing being suspicious. As I went at the bottom of the stairs, I saw some covers on the ramp. Hmm, a done party; perhaps someone is still sleeping? I advanced upward and stated my name. No lights, just the one from downstairs. I stopped at the first room only to see a mattress, bare, and two pillows. Second bdr same. At this point I thought the house had been abandoned by the last guest for whatever reason, in a hurry it seemed. I proceeded to go downstairs and as I walked down, I heard someone. My heart was racing. It was a lady. I asked her if she lived here and she said no. She was the cleaning lady ! She said she was not expecting me. I told her I was with my family and went to get them and luggage after 3 hours drive.
Needless to say: the bubble was broken and so was our dream. The lady said she would clean within an hour! An hour? No take five hours if you need this place had to be clean! I asked for the owner's phone and it did not work. I saw on her WhatsApp that the owner contacted her the day before. She lied and contradicted herself.
My wife was so mad she would not say a word. My two young boys were too young to realize We started to cook.
Later we saw all the Spider webs everywhere, dust, dirty pans !
We believe we deserve a huge refund.
So sad, felt unwelcome, no trust!
Due to a scheduling mishap, Stéphane was unpleasantly surprised upon arrival to find the maid at the villa. This is the first and only time such an issue has happened. Following the incident, management did everything possible to ensure that Stéphane and his family felt comfortable for their 2 night stay. We made multiple efforts to connect with Stéphane to resolve this issue, however he did not respond. As requested, a huge refund was given to Stéphane.
We feel it is completely misleading to call management “bad”.
The scheduling issue has been resolved to ensure that nothing like ever happens again.
Perfect condo for our week long vacation
My wife and I really enjoyed staying at Villa Bella with our young daughter. The villa had a big TV and hammock near the pool, so after a day of going on tours it was really good relaxing at the condo. My daughter played in the pool, which was clean and warm. The kitchen had all the essentials for us to eat at home, although we did eat out some of the time. The beds were comfortable and the AC helped cool the night for a good sleep. We had a car so getting around was easy, and the free parking was great. I highly recommend this place for anyone who looking for a great place that's comfortable and clean, without spending the high prices a lot of the others charge.