2 chambres, 2 bains, 6 couchages
Gérant immobilier / professionnel
Wyndham Vacation Rentals Charleston
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Villa had several maintenance problems, which had not been addressed for some time. Tub took 30 min to drain, patio furniture covered with mildew, second bath sink needs trap replaced, screen door to patio and door unusable, cookware skillets unusable, TV in master bedroom would not power off, had to unplug, large black bugs in kitchen. I requested work be done after we left, and we made do.
Harold, Thank you for taking the time to review your recent stay with us. We're very sorry that we missed the mark to make your stay flawless. We would have loved to have gotten out there to get some of those issues taken care of while you were here so that we could have made your stay better but nonetheless we recognize the impact this had on your stay and hope you accept our apologies. Since your stay these issues have been addressed, and the owners did bring some new cookware, and kitchen supplies. The sliding door needed lubricant, and the owners will be looking into fully replacing it, there is also a regular door in the sun room that accesses the deck. The owners did recently purchase this property, and first focused on cleaning, updating bedding, electronics, and decor- they will be continuing their work on making this property even better. We hope that you all consider coming back for another trip so we have the opportunity to make your next stay better!