3 chambres, salles de bains 2, pour 8 personnes
Gérant immobilier / professionnel
Poole and Associates
Salle(s) de bain
Les réservations annulées ne seront pas remboursées.
Orange Beach Villa 4260a
Very nice place but there were a few cosmetic flaws-master bed was comfortable but dipped down in the middle, it looked like there was blood on the shower curtain in the 2nd bathroom, some of the pillows were torn at the seam or had zipper broken.
Unit was right across from the pool and the location was convenient to all that we needed. Would stay here again.
Thank you for the review. I have notified our maintenance/housekeeping team to let them know of your concerns. The location of this unit is wonderful! Thank you for choosing Poole & Associates!
Great quite place!
This was are first time to Orange Beach. The cottage was perfect and in a great location to everything.
Dirty dirty dirty upon arrival!!
Feces on shower curtain!!!! Paid cleaning deposit to arrive to that?!?!!!?!!! Problem corrected but no excuse for that. Beach was not near .. wharf is close but who cares when you are on a beach vacation. This is a honest review and if not posted I will not use VRBO again!!
We truly apologize that the cleaning was not up to expectations when your arrived - neither yours nor ours. We sent the cleaners back out to the unit to rectify the situation. For clarity the substance on the shower curtain was not feces but rather a stain from some sort of hair dye, but it was replaced when the cleaning crew returned to fix the cleaning issues. The description of the unit in no way applies that the unit is on or near the beach, and VRBO also supplies a map with the unit location marked so that you can see exactly where the condo is in relation to any attractions you may be wanting to be near. We have many guests that come to town not for a beach vacation but rather for sports tournaments at the Orange Beach Sports Complex, concerts at the Wharf, or simple to do business and this location is perfect for their needs while still being only a short drive to any of the areas beaches.Again we are sad to hear that your vacation was not as you expected, but nothing was ever done to be deceitful in any way or to make the unit sound or look as if it is on the beach.We hope that you would stay with us again and let us help you find a unit that would meet your specific needs and wants.
The house was more then expected, and worked out just right! Great location, and filled with space! Had an awesome time!
Minimally adequate kitchen supplies. Clean unit. Worn furniture. No Wi-Fi the 4 days we were there. TV in one bedroom still didn't work. Washing machine still works only on timed cycle. I take full responsibility for renting this unit after reading previous reviews. I thought certainly these issues would have been corrected by now.
UPDATE: The owner has since redone the unit with much of the feedback from guests in mind. They have replaced the dryer, recliner and rug in the living room, and updated the television in the bedroom.
We are sorry to hear that you did not enjoy your stay as much as we would like you to. We addressed the WiFi issues and were unfortunately at the mercy of the provider to come out to the unit to troubleshoot. The issue was resolved as well as the issue with the television not working (which was due to a faulty power cord on the providers cable box). We wish you would have contacted us sooner about the issues, and brought the others to our attention so that we could have rectified them.