4 chambres, 3 bains, Couchages 12
Gérant immobilier / professionnel
Ft Myers Beach, VTrips
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Les réservations annulées ne seront pas remboursées.
Great vacation. Beach was beautiful. Used the fire pit every night. House was clean and overall well appointed. Overall very positive. The only negatives were the grills didn’t work well. Couldn’t get the grill above 160 degrees. The hot tub also didn’t get hot. Being a beach property we would have expected beach towels but property didn’t have any. We purchased some and left them at the house for future guests. Would book again in a heartbeat!
What a wonderful place. Excxced all our expectations. The beach is wonderful and views every part of the day made it hard to leave. Wished we would have stayed longer. The house was very clean and up to date. We loved the porch and enjoyed our family and friends long into the night there. The hot tub was a nice and relaxing.
We booked next year and can't wait to come back!
Property Great!!! Rental manager not so much.........
This property is beautiful and amazing. We had a great week at this property. Very kid friendly and location in relationship to everything is perfect. We did have a plumbing issue which happens, no big deal. Property manager completely dropped the ball.
I am very frustrated with vrpros response time to our problem with sewage backing up into our showers and on the floors of our bathrooms. Not to mention the sewage dripping from the pipes below the rental onto the ground. My initial phone call to the office was at 10:00am. My second call was at 3:00pm. I did not receive any phone call from vrpros until 3:30pm and then I had to make another call at 5:00pm to see if anything was going to be done. Meanwhile we were unable to use the bathrooms at our rental due to the fact that there was raw sewage on the floors and the toilets could not be used/flushed not to mention the sinks. When someone (Melissa) showed up to the house around 6:00pm, she walked up onto the porch and tried to enter the house without even stating who she was. I had to say, "I'm assuming you are from vacation rental pros". Next the conversation led to the insinuation that it was our fault the toilets backed up and when she said we could move it would be an extra charge to us. I told her that it was not our responsibility to pay and she said, "we'll I'm not paying for it!". I never asked her to pay for it out of her own pocket. A move was not what we wanted. We just wanted a plumber to fix the problem. A plumber did show up around 7:00pm and stated he found roots blocking the pipes. He also stated he did not receive a call until around 5:00pm. Seven hours after my initial call. Not that we didn't enjoy the beach the whole day, but we did have things planned that we were unable to do because of the fact that we waited all day to hear from vrpros and/or a plumber. The fact that a leading rental company on the island didn't have a plumber on call is disturbing. The fact that we waited seven hours to be contacted from vrpros while in the midst of a health crisis with raw sewage on our floors is inexcusable. I am hoping the owner contacts me about our stay and they will know exactly what type of property manager they are dealing with. We have used vrpros in the past (crows nest on estero Blvd) but are seriously considering not using them again. I'm disappointed with the service and would hope things would change accordingly.
3502 estero Blvd