This Is A deux chambres / deux salles de bains appartement.
Gérant immobilier / professionnel
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Well worn but clean
The unit only had 2 wash cloths for 4 adults for a week. Called owner & she could not understand what I wanted & said she would come over to see. Instead she sent a girl that spoke less english than she did.I showed her what I wanted, She shook her head yes & left, never got any wash cloths. Went to walmart & bought some cheap ones. When we returned home after a few days I called the owner (Maria) to check on the status of our damage deposit refund (less than the 14 days) just to make sure there was no problem. She said that she had already attempted to refund it but there was a problem with the VRBO system & she had called them three times. She requested that I call them. I called VRBO customer service & the rep. said that they would have their technical dept. contact her & fix the problem to give them 24 hours to fix it. Called VRBO 2 days later & was told that they were waiting for clearance from the owner to refund the deposit to give them a couple days. The deposit was never refunded & we have disputed the charge with our credit card company! We will never stay here or use VRBO/HomeAway again.
Our stay was very special, wonderful !!!
We spent some spectacular days, the apartment was very clean and beautiful, when we arrived at the place Angelica was already waiting for us, she helped and explain to us every detail we needed to know, she was very friendly and made us to feel like family. I take this opportunity to thank her for her kindness and I recommend this apartment for those who want to spend some beautiful days on the beach. Thanks again, we really enjoyed our vacation!!!!.
Thanks you my pleasure
OK property... unfriendly host
Apartment was as described and pictures are accurate. However, in our short stay (3 nights) we called the host (Angelica) for assistance and didn't receive proper attention.
One of the two fobs (keys to access the building and facilities) that the host gave us didn't work and when we went to complain to the reception they said that we had to purchase a new one (at $20 cost).
One of the shower's knob didn't work properly and you had to wait 10 minutes to get hot water (when we called the host to complain she said that we had to open the hot water in the kitchen too if we wanted hot water in the shower).
In general, all the personel in the property (admin, reception) were quite unfriendly.
Unfortunately the Key fob it's mandatory for the building and Is your responsibility
And last week the building working in the hot water it's not problem In the unit.
It was really Great!
Great Apartment! All clean! Great location! Angelica was very Helpful! I definitily would come back!
Property clean and well cared for but staff unfriendly
The unit was clean and looked like it did on the Internet.The staff (front desk, elevators, parking attendants) were extremely unfriendly and rude and obviously did not like vacationing tourists. We were with another family who made last minute reservations to stay at the Tides but upon arrival they were forced to pay in cash even though they requested to use a credit card. There were parking fees, parking tag deposits and other unexpected charges which we were not aware of when we booked the condo. We will not return to this complex again.
We had 4 adults and this condo was perfect. It was clean, spacious and very well equipped for everything you would need to enjoy a beach vacation. The two buildings have 2 pools and great beach access. We enjoyed the fitness center, convenient deli/store and parking garage. Angelica was very responsive to our questions. If you want this location in Florida this is a great value!