Casa canela 5 chambres avec Air conditionné, 4 salles de bains,Wifi,TV
Gérant immobilier / professionnel
Sunpool Villas Arantxa Salegui
- anglais, français, espagnol
A propos de Sunpool Villas Arantxa Salegui
Toutes nos villas sont idéales pour profiter au maximum de vos vacances à Lanzarote avec un entretien de qualité et un contact direct du personnel pendant votre séjour, celui ci très apprécie par nos clients. L'équipe de nos villas vous attend à Lanzarote pour vous aider dans tout ce que vous auriez besoin et faire de vos vacances un séjour inoubliable. Votre satisfaction est notre objectif! Sunpool Villas Lanzarote.
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Minimum period one week
Les réservations annulées ne seront pas remboursées.
7 adults 3 children, 6,4 and 3 months
Great clean villa, communication was easy with all responses relayed quickly, was very hard to fault anything.
Is a good 20 minute walk into playa Blanca with not much to look at, however taxis are about 3.50 euro.
Pool - pool was cleaned once the week we were there, would have liked it cleaned once more
Villa - ideally would have liked it cleaned half way through the stay
However the cons is just suggestions.
Wouldn't put anyone off staying, was a great stay.
Stunning Villa with wonderful Pool
We enjoyed this villa which is lovely, the villa is immaculately presented and cleaned to a very high standard, the photos on the website do not do it justice, it is a great place for families, the pool is just fabulous and is huge, comfortably allowing 10 adults to swim and play games, the pool water was warm and clear.
Casa Canella has a shaded outdoor dining area and it is a very nice place surrounded by plants, three spacious bedrooms with ensuite bathroom and TV with UK channels and two bedrooms for children, a large kitchen with everything you need.
So no negatives or downsides on villa, would love to return... That says it all.. & thanks to Eugenia
Comfortable property with essential items available however despite the property being advertised as having a heated pool, the pool was not heated and it was too cold to be used. It was also cloudy and green. The children tried to use the pool several times but couldn’t tolerate the low temperature so were very disappointed; this spoiled the week for adults and children alike. Several attempts were made to clean and heat the pool without success. Problems with the pool had been reported by former occupants so all the more disappointing to find problems unresolved.
Thanks for your review, we are happy you find the villa comfortable, unfortunately there was an electrical problem in the pool that we solved immediately, it is not a recurring problem, and it was solved during your stay, this is the review that the previous guest wrote "Casa Canela is everything as described and more. The house was within walking distance of Playa Blanca, in a beautiful neighborhood, and was fully and comfortably equipped with anything you could need. Can´t recommend more. Would go back in the morning.". We are sorry that you have felt that your holidays have not been as good as you wish, however we did everything possible and we solve the fault promptly.
We always try to make our guests happy, unfortunately we did not achieve it this time.
Updated on 01.02.19:
The review of the next guest has been:
"Just back from a wonderful week. Our first stay at Casa Canela and it won’t be our last, it is very clean and has a great terrace and large pool, we will definitely return there again!"
The property was fantastic. Great size for 2 families with plenty to keep everyone amused.
A very warm welcome on arrival with a quick tour of villa and an overview of things to do on the island. It is a very well stocked villa with everything needed in the kitchen to accommodate our stay. During our stay unfortunately the gate to the parking space stopped working but someone arrived within 20 minutes to try and fix it and ensure that we could get our car out. Only other issue we had was that all the children seemed to get a small rash from the pool after the first day. Again, someone was sent out immediately to check the chlorine levels which were reported to be correct so we can only assume that it was something to do with different chemicals being used in the water as every other possibility was dismissed by various trials throughout the rest of our stay. We managed this by limiting the time in the pool but with so much to do on the island this wasn't too much of an issue. We had a hire car all week. We could have easily got a taxi to and from the marina/shops but felt it easier with our own car. Overall a very enjoyable stay in a lovely part of the island.
Wir waren mit 9 Personen für eine Woche dort und können das Haus wärmstens weiterempfehlen. Eugenia, die für das Haus vor Ort zuständig ist, ist sehr nett und sehr hilfsbereit. Die Wohnung war sehr sauber und der Pool ein Traum. Gerne kommen wir wieder :-)
Thanks for your review! We are very happy to know that you enjoyed your holidays.