1 Chambre, 1. 5 Salles de bains, 6 personnes
Gérant immobilier / professionnel
Best Beach Getaways
Salle(s) de bain
Type de destination
Piscine / Spa
This is my family’s second time staying at this location (different units both times). First off the Good; I want to say this Location is the best there is in the PCB area. Very family oriented and not crowded in this area of the beach. Super reasonable super market next as well as a Donut shop down the street.
Now for the bad, when we checked in we looked at the bed sheets like we do anytime we stay anywhere...if they were cleaned, they did a very bad job of cleaning them (we ended up washing them to make sure they were clean). The unit is adequate with size and restrooms etc. very outdated but understandable. My only complaint about the decor in there is that I wouldn’t have a fully carpeted unit in a beach location.
Now for the extremely bad...my family went out the first night and did some shopping, when we returned we were welcomed in the kitchen area by tons of Bugs (roaches and other critters). Now as you can imagine we were shocked. I tried calling the number listed in my email and was given the answer of call between business hours. So I then emailed and talked with a gentleman that gave me a number to call and leave a message. It was the same number with no option to leave a message. I was furious. So I went to the store next door and purchased Roach and Bug killer. I had to spray the entire kitchen area myself to help the issue. Did it help?...a little...I ended up spraying the kitchen 3 more days to get to where we only seen 1-2 bugs by the end of our trip. Even after sending emails to the company with pictures, I never received a reply. We will NEVER stay in this unit again. This was very bad service on bestbeachgetaways part. A simple reply to the email or a phone call would have helped.
Again, no complaints on the area or the beach, just this Unit and the customer service or lack thereof on the ROACH issue.
If you’re interested in a beach vacation this is your spot! Close to a store and the beach. Several attractions are near by as well.