Récemment rénové, l'État ANC Comté autorisé 5/3 villa près de Disney
Particulier / consommateur
- anglais, Mandarin
Salle(s) de bain
Soirées/évènements non autorisés
Adaptée aux enfants
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Ac went out didn’t get it fixed until 1:00 AM manager kept laughing when we called him we had to call the home owner to him to fix it also no utensils in the kitchen had buy glass and cooking pans
Perfect for the family
This residence was great because of the location. The property was semi clean when we came in but the cleaning crew came and finished within the hour.
My daughters loved the pool and I appreciated that it was screened in from my 2year old.
The only thing I would recommend if you come, bring seasonings for cooking. Salt and pepper is all that is in the house. Overall it was a good stay and I would look into staying at this property again,
Family Vacation with some issues
We booked a last minute vacation to Florida and found this home on Home Away.
The pictures give an honest representation of the home - It is spacious with a great layout and served our family of 6 well. Check-in and communication with the owner was excellent. Tina was great to share the check-in information well in advance of arrival. In general, the home was clean, however, many surfaces did not appear to have been dusted. In particular, ceiling fans, plants and pictures were covered in a heavy layer of dust. We certainly did not feel this was appropriate given the cost of the rental, and the individual cleaning fee that was charged. We did notify the owner, although not until later in the week, and she advised that she would have the property manager clean these items. Another issue was the pool. After paying $30/day to heat the pool, we discovered early in the week that the water level in the pool seemed to be dropping.
After contacting the property manager we were informed that the pool needed a top up and to turn the hose on to do this. It was only after the pool guy arrived that we were told that the pool had a leak in it and that we should turn the hose on to top it up as needed. We were not told about the leak before paying $210 to the owner to heat the pool for the week. Because the pool was continuously being topped up with cold water from a hose the water never reached a comfortable temperature. Because of this, only limited time was spent in the pool during our stay. (One of our main reasons for choosing to rent a home was to have our own pool.) After contacting the owner to request a refund, she advised that she would discuss with the property manager and refund us accordingly. At this point, no indication other than the owner's message has been made that this refund, or it's amount, is coming our way. We've been told the damage deposit would be returned around 14 days following our stay so expect it will be the same for this refund.
Although there were issues, the location for the property is excellent. The neighborhood was safe and quiet and there were plenty of amenities, like grocery stores, restaurants and gas stations within
a mile. Most of the major parks are within 15-20 minutes so it makes for an easy end to your day. Overall we did enjoy our stay at this villa, it has plenty of space and certainly correcting the issues above would make it an excellent rental..