Beau condo 2 chambres en bord de mer dans la région de Cherry Grove
Gérant immobilier / professionnel
Owner / Property Manager
Salle(s) de bain
Excellent resort, it had everything we needed and having the pier outside our room was amazing!!
Condo was perfect, it had everything we needed. Great location and loved being close to the peer. Will definitely return!
Room is not worth the price we paid
As our vacation was good the room is definitely not worth the price we paid for the week. Literally no cooking utensils, not a programmable coffee maker and it was filthy, the place was not thoroughly cleaned at all, plastic mattress covers were all ripped, under the couch was busted glass from a bottle, black mold in both bathrooms, shower liners in both bathrooms was filthy nasty with mold, no cover on the light above the shower, light switches on the outside of master bath, a lot of outlets didn’t even work, balcony curtains need replacing as you could see sunlight coming through them, mold around shower drains, I will not book this room again. Overall vacation was good but the cleanliness of the room was terrible!
rooms were dusty, selfish with linens
We’ve been staying at the Prince since it opened. It has not kept up its standards of cleanliness nor has it kept up with the times. Very dated and tired. Will probably start looking for somewhere else to stay.
Our stay was ok! Furniture and beds not comfortable at all. Carpet warn out, no kitchen trash can.
Hi Susan! I am sorry that the furniture and beds were not comfortable for you. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as well as the other improvement needs mentioned and get them addressed as soon as possible. Thank you for providing honest feedback. We look forward to serving you again in the future.
Property itself good
We have stayed at this property before and loved it. This year not so much . The rental company we worked with was terrific but the employees at the resort especially at the front desk were not .
Whether you directly rent from the resort or not should determine your level of customer experience .
One day I took a room key to leave for my daughter and her friends , as they had gone to Charleston and forgot it . They were not returning until very late and Iwanted to make sure they could get in to the room. The girl in the afternoon was fine with that and put it aside .
At 2am when the kids finally got back the person at the front desk would not give them the key THAT I HAD LEFT. And they were stranded outside until I heard them (was sound asleep)
When I went to the desk to get the key Ihad left the woman said they are not allowed to give our keys to private owners condos , So you would rather strand people ? She was ridiculous and the policy is ridiculous . The building is majority private owners and you do not determine your level of customer service based on who your clients rent from. This is the only resort that behaves like this .
I doubt we will stay at the resort again
The staff at Ocean Beach Rentals though was on top of it and a great help !
Love the place
The unit just needs updated curtains and comforters in the rooms.
Thank you for your review - we will be contacting the owner to be certain that some of the decor in the Prince 804 does indeed get updated. We appreciate your feedback and hope that you come and stay with us again soon!
Situé sur Cherry Grove Pier