Gérant immobilier / professionnel
Evolve Vacation Rental
- anglais, français, allemand, espagnol
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
We enjoyed our time in Florida. The house was exactly what we needed and wanted for our vacation. It only took 10-30 minutes to get to the different parks for our Disney experience. Thank you so much for the stay it was wonderful!!!!
Nice clean home
Overall, the house was nice and clean and worked for my family of four. The wifi was slow or not working often throughout the week. We also paid the extra $175 for the pool to be heated. When we arrived, the pool wasn't even full enough, so it was in shut down mode. We had to make calls, texts, and time for people to come work on it, we had to fill it with more water and then wait for 2 days or so for it to heat. We lost a lot of time and only had heat for less than half our stay. The pool/spa system and directions are not very clean and can be confusing too. We enjoyed days at Universal Studios and pool days.
There was no internet the entire time
I emailed the owner a few days prior to arrival to ask for the pool to be heated, never got a response. Internet did not work the entire time, I called owner and her voicemail was full. I kept trying to call and she never answered. Overall the property was fine but lack of response was dissapointing
Lee, Thank you for letting us know about your experience. We are glad you liked this Clermont villa, but we apologize for the issues you encountered in regards to communication. We have shared your comments with the owner so the necessary updates are made to ensure future guests can be assisted. We appreciate that you reached out to our team for the wifi information, and hope the measures we took were able to alleviate any frustrations. Thanks again for your feedback. Best, The Evolve Team