Gérant immobilier / professionnel
Evolve Vacation Rental
- anglais, français, allemand, espagnol
Salle(s) de bain
Little annoyances equal a big pain
Owner promised enough parking passes - needed 3 only left 1. Kept promising to bring more passes but never did. We spent the whole stay hoping we wouldn’t be towed.
AC made loud knocking sound. Owner promised a repair guy was “on his way” several time but he never came.
Condo is old and in serious need of updating. Not so apparent in online pics.
No bathrooms in pool area.
Filled blender with smoothie ingredients and it all leaked out of bottom of blender.
High door ledge at opening of balcony - easy to trip on. I fell once and my friend tripped on it and hit her face on a chair lovely black eye.
Like I said, too many small annoyances adding up to the bottom line: owner doesn’t care. Condo isn’t worth the money.
Location of this property is exactly what we were looking for, sits between Surfside and Garden City piers. Communication with home owner was spot on, we arrived an hour early and the home owner was prompt to get us in with just email communication. The unit is clean and the view is breathtaking, although it is in need updating, the pictures listed on the site showed exactly what we signed up for and we weren’t disappointed. Definitely talk to the lifeguard on the beach to get your umbrella and chair rental on day one makes beach time so much easier. We’ll be back again, hopefully on a yearly basis.
Noise from the bulldozers all night and day from the day we checked in until Saturday night
We checked in on Wednesday afternoon and it was nothing but noise from the time we checked in until Saturday night and we checked out on Monday I have pictures and videos of the bulldozers going all day and night I emailed the owner and he said how sorry he was but that was it. We really did not enjoy our stay at all also the unit smelled of stale cigarette smoke and my grandson has asthma and my daughter is just getting over colon cancer and we took this vacation to celebrate and we could not. They had 1 night and 1 day on the beach. If you need the videos I will be happy to send them also the pictures
Thank you for your review. We're sorry to hear that some aspects of your stay fell short of your expectations. The beach construction that was going on at the time was completely out of the homeowner's control, and he was unaware it would be taking place during your reservation. The homeowner did suggest several other local attractions and activities for you to enjoy. Regarding the smoke smell in the condo, you never let the homeowner know about this issue, so they had no idea it was a problem. Had they known, they would have immediately addressed and rectified the problem, however, in the many emails you exchanged with them, the smell was never mentioned. The guests that checked in just after you reported that the condo was beautiful and did not have any issues, as evident by the 5-star review they gave. Additionally, the homeowners are currently staying at the unit and have confirmed it is now completely odor-free. We apologize again for the inconvenience caused by the beach construction, and we wish you all the best in your future travels. Best, the Evolve Team
Unit on 11th floor of huge high rise which I couldn’t tell from the picture. Views great but height was a little scary. Owner very attentive to few things we found needed fixing.
Jeanette, thank you for your review. We take the accuracy of our listings seriously, and we can confirm that the second line of this listing states "you'll find all the luxuries of home in your 11th-floor retreat." Additionally, our photos of the property's balcony are captioned with an explanation that it is indeed an 11th-floor unit. The homeowner and most guests adore the views from this height, however, we apologize if this caught you off guard. We're glad to hear the owner was responsive to any concerns you had during your stay, as they thrive to provide all guests with a 5-star experience. We hope the rest of your vacation was enjoyable and we thank you for sharing your feedback. Best, the Evolve Team
Spacious, clean rental with an impressive view!!
Our family loved this condo! There was plenty of room for our family to spread out and enjoy the view! The huge terrace overlooking the ocean was perfect for the evening as well as for coffee/breakfast in the morning. The kitchen had everything we needed to cook with and the beds were comfortable. We really appreciated having parking spaces, 3 bathrooms, wash/dryer, beach chairs and the pool/jacuzzi. We will definitely be back in this well maintained condo next year! Very happy with this condo rental!