Chambres 3, Salles de bains 2. 5, Capacité d'accueil 8
Gérant immobilier / professionnel
Florida Holiday Homes
Salle(s) de bain
Magnifique maison avec piscine privee
Magnifique maison avec piscine privée tout le confort, club house très belle endroit ,dommage que nous n'ayons pas eu de wifi ,ils sont bien venu mais ne nous avait pas prévenu donc nous n avons pas laisser notre clef
Very nice, clean and a safe place to stay with a family!
Very awesome experience and exactly what was described! Only negative was not being able to set the AC below a certain temp with no ceiling fans in the whole house, it was quite toasty!
thank you again for staying with us and for your feedback.
We ask our guests to not lower the AC more than a certain temperature as some guests will set it in the low 60's and than we are having problems, next time please contact us with your concern as we would have had you set it a few degrees lower to make sure you are comfortable.
Encantada Resort is a great place to stay!
We stayed at Encantada Resort in Kissimmee from January-March 2018. The location is wonderful; it is about 3 miles from the intersection of Rt. 192 and Rt. 27 and about 5 miles from Disney. It is far enough off of Rt. 192 that it was peaceful and quiet.
Encantada has 2 nice heated pools and jacuzzis. They have a bar and grill at the clubhouse as well. I loved sitting by the pools overlooking the lake with a fountain.
Our unit definitely needs to be updated. The bed was old and the living room furniture was old and outdated. We probably wouldn’t have noticed it much if we were only there for a week, but being there for 3 months made us hate it by the time we left. The vertical blinds in the living room were missing one blind and though reported, was never fixed. There were a lot of other little things that just made you think that the owners really should update the whole place. I loved the splash pool on our screened patio once we bit the bullet and paid $340 to heat it for the month of March. It was 96 degrees and felt like a jacuzzi. Very relaxing to hang out in at night, since they closed the public pools at dusk.
I would stay at Encantada again, but would probably prefer to stay at a unit that was more updated. I would also prefer one of the 4 bedroom units, as all 3 of the bedrooms in our unit were upstairs.
The unit had a washer and dryer, cable tv and internet. The tv downstairs was a flat screen, but the tv in the master bedroom was a very old big box tv that could not be turned off with a remote and just was unpleasant to watch.
There were exactly 8 bath towels and no washclothes. The glasses were mismatched and were from the dollar store, as were the mats used in the bathrooms and the front entrance. There was just 1 wine glass in our unit. Not the end of the world, but very noticeable.
Absolutely horrible experience
The condo was extremely dirty, the carpet, the sofa. The bathrooms were dirty had no bath mats.
No ceiling fans throughout the condo.
I took pictures of how filthy the whole condo was!
There was no internet connection the day we arrived, the management team came the next day to fix it.
The condo is professionally cleaned after every departure, and we had just done a touch up paint on the stairs and hallway and a professional carpet clean days before your arrival, so the carpet was definitely clean! same as the bathrooms!
Also a new Smart TV had just been installed in the living room.
You are correct that there was a problem with the internet for which we had already scheduled an appointment with the provider before your arrival and which was fixed the next day. When we stopped by that day you never mentioned anything about that the condo was not to your satisfaction upon arrival. We also never received any pictures from you.
We are sorry to hear that you felt the condo was not up to standard, and letting us know only after your departure. If you have any concerns always contact us right away so that we can rectify while you are still there.