4 chambres, 4 bains, Couchages 10
Gérant immobilier / professionnel
Salle(s) de bain
September 2018 Stay
First let me start off saying we have rented from Village Realty since the 1990’s. We have never had anything happen that would make me hesitate to rent from them again. Upon arriving at Seapoint 9B due to another person’s review I immediately checked the sheets in the master bedroom. I found what appeared to be mold on the top sheet. My son found a similar situation in his room. We are not complainers by any means but since both of us have allergies to mold this was a deal breaker. We loved this house, the location, the décor and the beach access and have entertained thoughts of renting it next Summer, but seriously there are some issues that need to be addressed. The living room couch is broke, this was mentioned a couple of weeks ago buy another renter. The handrails on the stairs are very loose and since my husband is a home inspector in the state of Maryland this was not the best way to start off our vacation. Since being here he has fixed the towel rack in the half bath in the upper level, whic
Thank you so much for your survey, and thank you for taking our call to discuss your stay a bit further. We have reached out to our team to go over and ensure there are no safety issues with the decks or railings. We appreciate you making us aware of the housekeeping and furniture issues as well, we will be looking further into both those matters. I am glad to hear you all had a great time overall and plan on coming back next year!
September 2018 Stay
SP9B location to beach and area restaurants and attractions was excellent. Garage was advertised as a parking space however, there were other items stored in garage that no car could park inside. Secondly, the garage door did not lock and anyone could gain access to the rental which became a concern for us as we had no guarantee that the unit was secure during our stay. The house wasn’t as clean as it should have been. I did some of my own cleaning upon check in. Mostly the kitchen fridge, counter spaces. We did request early check in but were assured that if the unit wasn’t fully cleaned, we still had access to a bathroom, fridge. Also, one of the master bedrooms had dirty sheets on the bed. I dealt with the issue by using my own bedding that I brought. The pool locking mechanism was broke and we could not gain access to the pool area until Monday. The living area furniture are broken and needs replaced. I would not stay in this house again unless the items I listed are taken care of.
Thank you Joanne for your review. It really was a pleasure speaking with you, and again I am so sorry for the issues you mentioned during your stay. I am happy to report that our Maintenance team went right out to look at the garage door, and it seemed to be locking and functioning as expected. Sea Pointe 9B really does provide an excellent location for small families or groups looking to be near local restaurants and attractions here on the Outer Banks. I do hope despite the storm you enjoyed your time while here as our guest, and hopefully you will consider staying with us again in the near future.
May 2018 Stay
We had a fantastic stay at Sea Pointe9B! Except for one broken railing on the deck, everything was nicely maintained and the home was well-equipped with everything you could need. The folks at Village Realty were all extremely helpful and courteous. We can’t wait for our next stay!
September 2016 Stay
Stayed in SeaPointe 9B: beautiful duplex right on the beach. Served our family's needs perfectly. Also had a maintenance problem which was handled quickly and professionally. Village Realty has clearly earned our loyalty. We will be back!