Un espace élégant et extraordinaire pour un maximum de 2 adultes avec piscine communautaire
Gérant immobilier / professionnel
- anglais, allemand
Salle(s) de bain
Type de destination
Salle à manger
Equipements de loisirs
Piscine / Spa
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%.
A rat-infested scandal!
My wife and I came over for our honeymoon, and we are left with the memory of a horrible experience. The system wouldn't let us rate it zero stars, that's why it got one.
We should have understood where this was going when we arrived and there were animal droppings in the cupboard. The place was very dirty and full of small bugs crawling all over the kitchen. Unfortunately we gave them a second chance, but we really didn't have much choice as we had already spent our money on them.
Aside from the fact that the apartment didn't have a kitchen fan, and the only window that opens is the small bathroom window (hello, fire safety??), we could have managed. What we couldn't manage, were the rats.
After the place was cleaned again, we were also told that a Pest Inspector would come by and make sure no vermin returned. Only two weeks later did we learn that he had in fact NOT been to our apartment, until we discovered fresh droppings. We were then told (falsely) that because we hadn't left the key, he couldn't get in. Well, we did leave the key - and even if we hadn't, wouldn't this be so serious that they would contact us and make sure he got in the next day?
The last few days we we heard noises at night we at first couldn't identify, but finally the rats literally broke through the kitchen cupboard floor and were running about. That is when we decided we'd had enough.
We have actual video footage of the rat running about.
Our communication with the owner was no less frustrating. From the start, their tone has been arrogant, sarcastic, and focused on blaming everything else, not least us:
Bugs on the kitchen table: "It's the climate, get used to it".
Rats in the house: "You are so dirty, you attracted the rats", "the property was clean before you came here," "it's the climate and to be expected"... and so on.
They point to all the guests they've had over the years and how pleased they have been with their stay. Well sorry, that doesn't help us at all. Their combative attitude have continued ever since, and they (graciously and generous!) offered a refund of 5%. Needless to say, we have chosen to fight back.
Anyone looking to rent a dirty apartment, complete with vermin and rude owners, look no further.
The communication with this guest has already cost us a lot of nerves, strength and time. Therefore, only a short answer to this review:
From the first hour in our house, this guest had only one in his mind: to demand money back from us.
Neither the quotes nor the allegations are true. Only the appearance of vermin due to unusual cold temperatures in Florida corresponds in part to the truth. The problem was handled by us with professional help. We also offered a reasonable refund.
For that, we truthfully quote what the guest wrote to us in an extortionate manner:
„Since you are in total denial and not taking this seriously at all, we are left with two options:
1. Fight: Escalating this at PayPal, escalating it with VRBO, writing a truly honest review, inviting the press of Fort Myers to cover the "Honeymoon from Hell", and sending the matter over to our lawyer who was, quote: "Shocked and appalled", when he reviewed the case. I can promise you anything but peace (…)
2. Settle: As professionals we would expect you to cover all this to compensate for our harrowing experiences. However, our final offer is $1000 in damages, plus the $200 Damage Deposit, plus the $215 hotel bill for the day we had to escape.
Option 2 expires Monday morning, triggering option 1.“
All the instances contacted by the guest have proved us right, so he is now going the way of the bad review. With our response, we would like to warn other hosts and advise caution with this guest.
Furthermore, we have published some reviews from other website to get some real impressions
Nos logements sont situés dans le quartier historique de Fort Myers, à distance de marche du centre-ville et à proximité de nombreux stades.
Que vous choisissiez l'un des appartements de notre Villa Barra I ou de notre nouvelle maison Barra Villa II, vous serez ravis par leur style individuel. Vous pourrez vous détendre et passer du temps dans l'un des différents salons de la cour tropicale.
Vous pouvez passer des vacances inoubliables en visitant le quartier historique de Fort Myers, juste à côté du Edison & Ford Home, à côté du centre-ville. Vous pouvez réellement marcher dans le golfe du Mexique, rejoignant les destinations de vacances populaires Fort Myers et Cape Coral. En guise de gâterie particulière, vous pourrez observer des dauphins et des lamantins nager dans la baie.
Les plages de Cape Coral, Fort Myers et l'île de Sanibel sont facilement accessibles en voiture. Et il y a beaucoup plus à découvrir que les magnifiques plages de sable blanc. Aussi relaxante que les beaux jours de la ville et de la plage peuvent être aussi passionnantes, la vie nocturne de Fort Myers Beach avec ses nombreuses discothèques, bars et restaurants.
Fort Myers propose également divers grands centres commerciaux et points de vente. Et bien sûr, il y a un grand choix de sports que vous pouvez apprécier ici. Fort Myers propose toutes sortes de sports aquatiques. Il y a des courts de tennis et de nombreux terrains de golf de difficulté variable, toujours dans un paysage magnifique et facilement accessible.
Si vous aimez les excursions d'une journée, la Floride regorge d'attractions de types différents, telles que Disneyworld ou Cape Kennedy. Des villes comme Miami, Tampa, Orlando, St. Petersburgh ou St. Augustine sont à portée de main. Et bien sûr, les célèbres Everglades sont juste au coin de la rue.