Gérant immobilier / professionnel
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:24
Even though the unit mirrored the photos in the listing, down to the wall clock time that didn’t house a battery, the unit was much more outdated than the listing pictures reflected. Living room furniture is worn and dirty/dingy. The sliding doors, kitchen utensil drawers, lower oven drawer, and oven burner pans all dirty. When we opened the kitchen upper cupboards we were hit with a strong odor similar to an old musty basement which had transferred onto the dishes kept there. In order to use the items we had to wash first. It wasn’t till the last day when we tried to truly figure out why the smell was so bad that we discovered mold, yes mold, inside the cabinets. I took photos of the mold on the underside of the cabinet shelves. Disgusting. I did take photos as I will be placing them with my online reviews.
Thank you for taking the time to write your review and feedback. We apologize for the inconveniences you experienced during your stay, and hope that you had a pleasant visit overall. We sincerely apologize for the cleanliness concerns you encountered, and appreciate you notifying our team of this so that it may be addressed. KEES strives to ensure comfortable, convenient and clean accommodations for our guests and guest feedback helps our team provide this. A work order has been created to address and resolve the mold and cleanliness of the home. Please know that our guests may contact us throughout heir stay for any issues or inconveniences they experience. We hope to see you for a future visit as it was a pleasure to host you, warm wishes - KEES Vacations
Great location and short walk to the beach
We have used this place twice. We will be back again as it work great for our family
We're glad that you had a great time, and hope that you enjoyed your visit to the area. Thank you for taking the time to write your review. We look forward to having you stay with us again soon. - KEES Vacations
Great condo, great beach, great location
This is a very comfortable 3 bedroom, 3 bath condo that is perfect for 2 couples and their kids. Location is great, the beach is one of the best in NC and it is very close to both Jockey’s Ridge, Kitty Hawk and Manteo. It appears that many of the amenities have just been updated, so that was very nice. Unfortunately when we were there, the lights in the kitchen (overhead and on the stove) did not work. Also, the floors were very dirty - bare feet walking on the wood floors were black after a few minutes. If these two items are addressed, this would be the perfect place to go to enjoy the best of NC.
Thank your for provide your feedback and taking the time to write your review! We are very happy that you enjoyed the home and its location on the oceanfront. We're glad everyone in your party were comfortable, and we hope the amenities of the home exceeded your expectations. We do apologize for any cleanliness or maintenance concerns, and want our guests to know that they may contact us anytime during their stay to advise us of any issue that we can address for you. We hope that you will stay with us again as it was a pleasure to host you. Warm wishes - KEES Vacations
Good location, unit not great
Location is very close to the beach. Has a swimming pool and tennis court.
You can only see the ocean from the master bedroom (3rd floor) There are dunes on the main floor (2nd floor)
Carpet was filthy with stains, sofas with lots of stains. Windows so dirty you can barely appreciate the view.
They don't provide hand soap.
Bring your trash bags, laundry detergent and dishwasher detergent.
Inside the silverware drawer was quite dirty.
I called the management to request an extra set of sheets, as I needed one person that cannot share a bed, to sleep in the sofa. The very nice lady heard all my complains and request.
I called later the same day to remind them of the need of extra sheets.
We stayed 4 nights, the sheets never arrived.
The kids had a great time
Thank you for taking the time to give us some feedback. We do deeply apologize for the inconveniences that you have experienced. We do supply all bed linens for each bed in the unit, unfortunately, we usually do not supply extra sheets. We do provide a starter kit of laundry detergent, dish detergent, and trash bags, but once the starter kit is used, it is up to the guest to replenish for their stay. We have also input a work order on your behalf for carpet, window, and upholstery servicing. We do value your business and hope to host you again to show you what all KEES has to offer.
Being directly on the beach was the major goal of our location selection and this provided an affordable option for that. The townhouse itself was nice. A little updating inside would have gotten my review to five stars. Also would be nice to have a few extra blankets and some basic cleaning supplies left in the house as other VRBO rentals I've had allowed for those type of things to be leave behind which come in handy.
Thank for the great feedback and recommendations. We are happy to hear that you had a wonderful vacation and hope to host you again soon!
Best of Wishes,
We enjoyed the location to beach,
good restaurants and grocery stores
We did have a challenge with shower on third floor and second floor water closet needs rebuilding. The TV was temperamental
Overview, the condo was spacious
and the Outer Banks offers much to explore
Thank you for letting us know about these issues. I have sent this review on to our maintenance department to further investigate the issue. We are glad that you enjoyed your vacation, and we hope you vacation with us again soon.