Gérant immobilier / professionnel
Ventura Resort Rentals
- anglais, espagnol
Salle(s) de bain
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
I am one that is going to be honest. I will start with the positive on this.
First, the area it is in, is very nice. The people that are around you (this is like a condo), are quite so we did not hear a lot of commotion. The place was clean. The layout of the house are nice too. The beds slept very well, no sore back or anything after sleeping in them (this went for 3 of them that we used). Nice amount of bathrooms.
NOW, let me tell you: this is NOT the first VRBO that I have stayed in. The others have had a roll of toilet paper in all bathrooms and left us at least 1 extra roll per bathroom. Well, bring your own toilet paper. We got in at around 7, the night we checked in, threw our bags down & left. At 10 pm we discovered no toilet paper in 1 bathroom & no extra anywhere. We had to go buy it the next day.
There were only 2 washcloths for the entire condo. Now there are 3 baths & 5 people you need more than 2. I had to go buy 2 of the round puffs the next day.
They left a small bottle of dishwashing detergent, which was sufficient but nothing to wash anything with by hand, so had to use paper towels to wash out our Universal cups every day.
They left a small thing of detergent. The amount of towels we had there I had to wash every night & dry the next morning so that when we got back we had towels to dry off with. Yeah, we were there 5 nights & I had 1 nights worth of detergent so had to go buy laundry detergent to wash the towels every night.
The batteries in the den TV controller were totally corroded & there was no back to the controller. My husband spent about 20 minutes trying to clean it so that we could put OUR batteries that we had brought in the thing & turn it on (I have a child with downs syndrome that really insisted on watching).
The carpet is older & the shower heads or too but their not dirty or gross.
The bed in the master bedroom squeaks so anytime either my husband or myself rolled over we both woke up. The headboard also hits the wall when rolling over. If someone would tighten the connections on the headboard & the frame I bet this would solve a lot of issues.
So--in wrapping up, it isn't dirty or gross but be warned that you will need to bring your own supplies and something to wash off with as these are not going to be around.
Thank you for your review! it is reviews that help us improve our services.
We wish we would have heard from you during your stay. We pay a company to do inspections and do repairs. We would have had them return to the property to assist.
This is a self catering property, as a courtesy to our guest the cleaning department will leave a small supply of tissue, soaps and laundry soap to get you started.
We recently had a rate reduction and we charge a fraction of the nightly cost of the local hotels, especially being so close to Disney.
We are happy you enjoyed your stay and hope to see again!
A nice place to stay during a difficult family time
My wife and me stayed at this condo for a week during a difficult time due to a death in the family. We have stayed at several condos in this complex over the past few years on vacations and have found all of them to be well constructed, comfortable, with quiet neighbors and excellent response from the owners/managers when needed.
The only downsides to this particular condo were the main bedroom's kingside bed mattress, while very comfortable, is constructed of some material that is extremely noisy whenever you move while on the bed. It sounds almost like you are laying on some type of noisy plastic.
The blinds on the windows offer only a degree of privacy when closed in either position. From outside at night, objects and people in the room are clearly visible if the lights are on.
We had a problem with the master bedroom's smoke detector chirping every few seconds due to needing battery replacement. VRBO responded in a few hours after we reported it and replaced the offending battery but it made for a restless night and annoyance the following day with the constant chirping.
We look forward to returning to Central Florida where we grew up many years ago to a happier time of vacations with our family who still live there.
We've had an excellent experience. Staying at the Santa Maria Holiday Home was awesome. We had everything we need to make our stay perfect!.
We are very happy you enjoyed your stay! Come see us again soon!
Ventura Resort Rentals Management
Awesome Very Clean !
Thank you Ms. Harris!
We look forward to your return.
Ventura Resort Rentals
Phyllis was very helpful with every request we had! It was a great vacation experience!
The property is nice. Well maintained and spacious, very nice for a family. Location is very nice for Disney and also convenient to the other Orlando parks.
Thank you for your review Phyllis is a great asset to our company. We strive to make all of our properties as inviting and comfortable as possible. We look forward to welcoming you back in the near future!