Westgate Vacation Villas Resort, 2 chambres, 1 salle de bain, 6 couchages maximum
Particulier / consommateur
VacayHome Connect WR
Salle(s) de bain
Unit was old an outdated
Unit was horrible..old....false advertising. Did not look like picture on website..staff was rude.. they kept knocking on unit door to rush us out early...had to call to inquire about my deposit refund..have not received it yet...it has been over a month...will tell all my friends to stay away from westgate resort in kissimee..on westgate blvd...resort agents should be more aware of what they are booking for a person..did not spend much time at unit...spent most of my time at beautiful resort not far away called the lighthouse. That is where I will be next year for florida classic
Thank you for providing feedback regarding your stay with us. All of our staff is there to provide you with a customer service experience unlike any other. The experience that you have shared in your review falls below the standards that we have set for our staff to follow, as we always want our guests to feel that they are completely informed. If you ever feel like you do not have all of your questions answered or are having issues in your room, please do not hesitate to reach out to our resort staff so we can address them immediately. This resort specifically does offer Two Bedroom Villas but we do have properties in the same area that offer a larger unit that may fit your family better. We appreciate you choosing us for your stay and hope you change your mind and provide us with the pleasure again in the future.