Gérant immobilier / professionnel
Royal American Beach Getaways Reservations Department
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Occupants maximums:6 (peut accueillir jusqu’à 6 adultes)
Clean and spacious but needs painting
Condo was spacious and clean with a beautiful view. However was disappointed that the walls were dirty with numerous large and very noticeable black scuff marks and need to be painted. Also a bedspread was missing from one of the bedrooms, only the generic brown blanket was available. There was also no curtain over the blinds in the second bedroom so it was bright in the morning.
I was sorry to learn that your recent stay with ROYAL AMERICAN BEACH GETAWAYS did not meet your expectations—but glad that you brought these issues to our attention. We are always striving to improve our service and product, and guest feedback helps us to do that. We take guest comments seriously and read them in our weekly staff meetings before discussing what we did right and what we could have done better.
Again, I apologize for your negative experience and I would love the opportunity to make it up to you at one of our properties on your next visit to Panama City Beach!
Great place but ....
The location was great. The amenities are well maintained in the complex. Couple of things why i wouldn't give it 5 stars.
1) The places says it sleeps six. There weren't enough crockery and silverware for 6 people,
2) They had 3 TVs . 2 of them did not even have a HDMI ports. They had a VHS player and a DVD player which kept skipping DVDs.
All in all the experience was great would have been awesome.
Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay. Thank you for letting us know about your concerns about the DVD player and about the televisions we let the owner know. We will also make sure the silverware and cooking utensils will be inventoried through the housekeeping department. We appreciate your business and we hope to see you again soon!
The RA Management Team
The condo was just as explained. It was clean and the view was amazing. I am scared of heights and we were on the 16th floor but I still enjoyed it very much. There was practically zero noise unless you leave the sliding glass doors open and then you can hear the waves very loud and just a little sounds of voices but the waves sounded great and the other noise was so minimal that it didn't bother us at all. I would certainly stay here again.
Thank you for your recent business and for the positive feedback you provided ROYAL AMERICAN BEACH GETAWAYS. We are always striving to improve our service and product, and guest feedback helps us to do that. We take guest comments seriously and read them in our weekly staff meetings before discussing what we did right and what we could have done better.
Again, thank you for staying with us! Upgrade to a beach getaway with ROYAL AMERICAN BEACH GETAWAYS again soon!
The RA Management